Instructional Designer

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. Reviews and provides enhancements to instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Participates in instructional design projects. This position requires at least 2 years of design or development experience.

MAJOR DUTIES AND RESPONSIBILITIES

Collaborate with leadership team and business subject matter experts to design engaging learning that enhances business performance

Partner with the business to create clear learning objectives in support of business goals

Design and develop high-quality learning content to meet the needs of the supported audience

Conduct reviews of training materials to ensure learning objectives are met

Provide enhancements and revisions to existing materials based on SME / Stakeholder feedback

Maintain current knowledge of latest industry tools and processes

Collaborate with assigned L&D Staff, Manager(s) and / or Director(s) to create quality training deliverables

Actively participate and / or facilitate in in-person or virtual meetings as needed to support learning projects Maintain accurate status of projects, milestones, and tasks in the team project tracking tool

Facilitate in-person or virtual “train the trainer” sessions

Diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders

Perform other duties as requested

REQUIRED QUALIFICATIONS

Ability to read, write, speak and understand English

Critical thinking and analytical skills

Ability to prioritize and organize effectively

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to deal with the public in a professional manner

Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Ability to leverage foundational digital learning tools, delivery methods, and platforms with minimal direction Ability to leverage standard templates across design tools, delivery methods, and platforms to complete assigned work

Required Education

Bachelor’s degree in Education, Adult Learning or equivalent experience

Required Related Work Experience and Number of Years

Instructional design & development or equivalent experience - 2+

PREFERRED QUALIFICATIONS

Preferred Education

Certificate in Instructional Design, Instructional Technology, or related field preferred

WORKING

CONDITIONS

Office environment

HTR355

2025-60337

2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive

pay and benefits

package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications is known by our Spectrum products and services, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Learn about Life at Spectrum.

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