Quality Assurance Automation Engineer (Phoenix)

This is a full-time on-site role for a QA Automation Engineer . The role involves designing, developing, and executing automated test suites, validating backend and API functionality, conducting performance testing, and ensuring overall product quality across cloud-based applications. The ideal candidate must have strong experience with Playwright, Java-based and JavaScript-based automation frameworks, AWS, and hands-on experience working with ServiceNow. Experience testing ServiceNow IRM modules is a strong plus.

Qualifications

• 7+ years of experience in quality assurance and test automation.
• Hands-on experience with Playwright for UI automation.
• Automate UI / portal regression using Playwright (preferred) or transferable automation skills (Cypress / Selenium / WebDriverIO).
• Strong experience with automation testing in Agile environments, with a solid grasp of QA methodologies and best practices.
• Experience with JavaScript-based automation frameworks such as Playwright (JS / TS), Cypress, Puppeteer , etc.
• Strong experience with RESTful API testing using tools like Postman, RestAssured, or SoapUI .
• Experience with performance / load testing tools such as JMeter, Gatling , or equivalent.
• Familiarity with AWS services and testing applications in cloud environments.
• Good understanding of CI / CD pipelines and hands-on experience integrating automated tests into tools like Jenkins, GitHub Actions , or similar.
• Solid understanding of database concepts and ability to write SQL queries for test data validation.
• Strong communication abilities with the capacity to work cross-functionally and provide clear reporting on test results and quality status.
• Detail-oriented with a strong focus on delivering high-quality results.
• Good to Have : Experience working with ServiceNow (testing workflows, UI, or custom app integrations).
• Good to Have : Experience with ServiceNow IRM / GRC module testing , including controls, risks, workflows, and assessments.