Facilities Associate
MarketAxess is on a journey to digitally transform one of the world's largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one's ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we're going. How we get there is up to us. Join us and help Take Us There.
The Role
We are seeking a dynamic and enthusiastic individual to join our Facilities team as an Associate, Reception and Facilities. As Associate, Reception and Facilities, you'll be the driving force behind our welcoming, efficient, and vibrant workspace ensuring every visitor and team member feels supported and valued. Your organizational skills will be instrumental in shaping the daily experience of our NYC office. This is a full-time onsite role based out of our HQ at 55 Hudson Yards; 8 AM - 5 PM.
How You'll Help Take Us There
Front Desk Leadership & Guest Experience
- Be the face of our office : greet guests, manage check-ins and create a memorable first impression
- Coordinate guest logistics : coat check, bag storage, conference room escorts and refreshments
- Liaise with building security and adhere to protocols while ensuring seamless visitor access
- Answer and direct incoming calls including sales and vendor communications
Office Operations & Administrative Excellence
Manage mail, packages, and FedEx shipments with precision once they are delivered to receptionTake ownership of office supply inventory, business card orders and some pantry stock; keep our workspace running smoothlyReserve and prepare conference rooms for meetings and events, including setup and light cleanupMaintain accurate facilities records and support data entry for operational efficiencyFacilities Management & Team Collaboration
Monitor and maintain the cleanliness and presentation of all guest areasProactively report and resolve facilities issues (lighting, HVAC, plumbing, furniture, equipment) in partnership with building management, vendors and the Facilities teamTrack facilities tickets and follow up to ensure timely solutions using various systems including but not limited to, Microsoft TeamsSupport office moves, new desk setups and workspace transitionsOversee inventory of cleaning and copy room suppliesChampion safety protocols, visitor procedures and emergency preparednessEvent & Project Support
Play a key role in planning and executing in-office events e.g. handling logistics, setup and breakdownProvide hands-on support for ad-hoc projects led by the Facilities teamWhat We're Looking For
2+ years of experience in office administration, reception or facilities supportProficiency with Microsoft Office Suite and everyday office technologyExceptional organizational skills, attention to detail and the ability to juggle multiple prioritiesDiscretion and professionalism in handling confidential informationFriendly, professional demeanor and a passion for customer serviceSelf-starter who thrives both independently and as part of a collaborative teamReliable, adaptable and resourceful problem-solverStrong time management and task prioritization abilitiesWhat You Can Expect From Us
Free Food : We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.Paid Time Off : Competitive PTO package including vacation and personal days, sick leave and charity daysGenerous Parental Leave : Up to 20 weeks fully paid leave401(k) : Dollar-for-dollar employer match up to $17,500Employee Stock Purchase Plan : Employees can purchase MarketAxess common stock at a discountWellness Stipend : We provide employees with up to $1K annually towards gym memberships, home office equipment and moreOnsite Healthcare : We offer convenient access to world-class care through Mount Sinai at our Hudson Yards locationTuition Assistance and Professional Development : Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns and guest speakersCore benefits : Highly competitive medical, dental and vision programsFor job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $60,000 USD to $75,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.
MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.
All of your information will be kept confidential according to EEO guidelines.