Operations Manager

Job Description

Operations Manager : Ideal candidates are individuals with experience in facilities operations management or public space administration.

Salary : $95K, plus annual incentive

Join us in making a difference in YOUR community! Be the change you want to see in your community lead our team to create a vibrant and welcoming downtown experience!

Are you a leader with 5-7 years of experience in facilities operations management, hospitality / tourism management, event management, or public spaces administration ? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of approximately 25+ employees, and a passion for creating a great experience.

What's in it for you?

• Impact : What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience.
• Growth : Opportunities for professional development and career advancement.
• Team Culture : Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule.
• Innovation : Lead a team of innovators to continually improve the quality of our program and visitor experience.

Key Responsibilities :

Ideal Candidate Traits :

Benefits :

Mission Statement : "At Block by Block we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer and cleaner. With nearly 3,000 employees nationwide Block by Block large enough to provide lots of opportunities, but small enough to have your work noticed. Our Mission Statement is as follows : "With pride, we make public spaces friendly and vibrant for the communities we serve.""

Career Growth : Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador.

Employee Satisfaction : But don't just take it from us, here's what our colleagues think from our Fall 2024 Employee Satisfaction Survey :

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.