Opportunity Details
Full Time On-Site IT Support Technician
Mukilteo, WA
On-Site IT Support Technician (Network Emphasis)
Location : On-site, Mukilteo, WA
Company : Electroimpact
About Electroimpact :
Electroimpact is a globally recognized leader in aerospace automation, providing custom-engineered solutions to the world's top aircraft manufacturers. As an engineer-led company, we prioritize innovation, precision, and building everything in-house from concept to installation. Learn more at :
Position Overview :
We are seeking an IT Support Technician with a strong emphasis in network engineering. This role is 100% on-site in Mukilteo and involves supporting end-user systems while contributing to the design, maintenance, and troubleshooting of network infrastructure. The ideal candidate will have relevant certifications and technical aptitude, with the ability to work across teams and adapt to a dynamic environment.
Key Responsibilities :
- Provide technical support for desktops, laptops, printers, and other end-user devices
- Assist with network infrastructure setup, maintenance, and troubleshooting (firewalls, switches, routers)
- Configure and maintain network hardware and software, including Fortinet, Juniper, and Cisco systems
- Support user account management, permissions and security protocols
- Document procedures and maintain accurate records of system configurations and changes
- Collaborate with IT and engineering teams to support automation systems and secure connectivity
- Participate in system upgrades, patching, and hardware refresh projects
- Respond to helpdesk tickets and escalate issues when needed
Qualifications :
Education & Experience :
Associate's or Bachelor's degree in Information Technology, Computer Science or related field preferredExperience in IT support or network administration is strongly preferredCandidates with a combination of relevant qualifications and experience will be considered, especially if they demonstrate the ability to learn quickly and adapt to our environmentCertifications (strongly preferred) :
Network+CCNAFortinet NSE certificationsJuniper certificationsA+ certificationSkills :
Strong troubleshooting and problem-solving abilitiesFamiliarity with network protocols, IP addressing, and VLANsExcellent written and verbal communication skillsAbility to work independently and collaboratively across departmentsWillingness to learn and adapt to new technologiesOther Requirements :
Flexible hours and overtime availability when neededAbility to lift up to 30 lbs. and perform physical tasks such as cable routing and equipment setupBackground check and drug screen requiredCompensation & Benefits :
Pay : $30 - $40 / hr DOEBenefits Include :401(k) matching
Health, dental and vision insuranceFlexible Spending and Health Savings AccountsLife insurancePaid time offParental leaveProfit sharingApplication Instructions :
Apply online at :
Electroimpact is an Equal Opportunity Employer / Protected Veteran / Disability