IT Support Analyst IV (US)

IT Support Analyst IV (US) Work Location :

Fort Lauderdale, Florida, United States of America

Hours : Pay Details :

58,760 - $88,400 USD

TD ismitted to providing fair and equitablepensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Ourpensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to askpensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Technology Solutions

Job Description :

The IT Support Analyst IV provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.

Depth & Scope :

• Performs work on the access provisioning aspects of the application / system support
• Acts as a Subject Matter Expert and references for team members or clients
• Performs applications / systems under minimal management supervision that are moderate to highlyplex
• Performs problem determination including data gathering, analysis and resolution of client applications issues
• Configures, and administers access provisioning requirements to satisfy business applications in co-ordination with appropriate stakeholders
• Develops scripts using appropriate tools to address gaps in the application / system, to simplify and enhance the application / system environment
• Gathers requirements from team and designs / identifies provisioning to satisfy end user requirements

Education & Experience :

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers,munities and colleagues.

TD is deeplymitted to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variablepensation / incentive awards (, eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and apetitive benefits plan, we'remitted to providing the support our colleagues need to thrive both at work and at home.

Colleague Development