Applications Engineer

Applications Engineer

Tierra is a joint venture company established in 2008 by Topcon Positioning Systems and Divitech, with the goal of developing telematics solutions to maximize management, efficiency, safety and profits.

Tierra designs and develops electronic systems (both software and hardware) for geo-localization, management, remote diagnostics and maintenance of equipment, vehicles, sensors, and industrial products. In Tierra, the passion for our job is our driving force. Our applications (software) are the outcome of a concrete, functional and innovative approach, because we work for, but most of all, with the Customer. We are looking for an optimist and never fulfilled person, who is naturally curious, with an out-thinking attitude and able to "catch the wave" of the latest technological trends. Tierra offers an informal and creative working environment with no boundaries, made by highly-skilled people. Collaboration and exchange are at the basis of our vision.

Position Overview

Leveraging on a solid experience and technical background, the Applications Engineer train customers, perform product demonstrations, and support sales with technical support for Tierra products and services. During the demos, the FAP may, in certain cases, proceed with the installation of the solutions. These installations will be for demonstration purposes only.

Responsibilities and Duties

Customer Support :

• Organize, prepare and manage demos for demonstrate Tierra services and products to prospects and customers;
• Provide technical training to prospects and customers with detailed knowledge on product usage during start-up phases and new feature rollouts;
• Collaborate with Tierra Engineers on field testing, fine-tuning, and functional requirements collection;
• Conduct the classroom training at Topcon Solutions Store facilities for large groups of people on Tierra solutions;
• Work closely with Topcon Sales team to identify the best product solutions within the Topcon / Tierra suits of products to meet customers' needs and workflows;
• Collaborate with Tierra marketing and technical support to develop and maintain appropriate technical information, training material and guides to support Tierra America's sales and marketing programs and initiatives.
• Attend alignment meetings with the Sales Manager and provide reports on the status of their activities

Field Technical Service :

Customer Relationship Management :

Qualifications

Physical Requirements

Working Conditions

Expected Base Pay Range : $80,000 to $100,000 Annualized

Target MBO Bonus : 10%

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and / or offer for this position. This compensation range is based on a full-time schedule. Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state / local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.