Network, E-Enabling, Maintenance Systems (NEMS) Service Engineer (Associate or Experienced)

Network E-Enabling Maintenance Systems (NEMS) Service Engineer (Associate or Experienced)

Company : The Boeing Company

Boeing Commercial Airplanes (BCA ) is looking for a Network E-Enabling Maintenance Systems (NEMS) Service Engineer (Associate or Experienced) to join their team in Seal Beach CA.

As a NEMS Service Engineer your primary responsibility will be to assist airline customers in resolving real-time technical problems and issues for 737NG / MAX operators. This includes answering general systems functionality inquiries resolving short- to medium-term avionics / electrical-related problem reports investigating long-term issues and providing proactive fleet guidance. You will work with operators to recover Airplane on Ground (AOG) situations which sometimes requires working over the phone to troubleshoot an airplane in different time zones or traveling onsite to the airplane location to work with technicians in order to return a grounded airplane to revenue service. All of this is done using the latest Boeing tools technology data analytics and real-time fleet monitoring data. Common customer support functions for this requisition fall within Network and Digital Connectivity systems which include but are not limited to Onboard Network Systems Onboard Crew Wireless Connectivity Onboard Maintenance Offboard Communication Systems E-Enabling Network End-to-End Data Flow Architecture and more.

Boeing Customer Support operates on a 24 / 7 / 365 basis. Employees must be willing to work flexible hours and / or non-standard shifts to support our fleets. International and domestic travel may be required.

Our teams are currently hiring for a broad range of experience levels including Associate Experienced.

Position Responsibilities :

Provides technical design and informational support for basic production product support or in-service issues.

Troubleshoot basic system problems consistent with operational protocols.

Supports and / or creates and provides basic technical documentation (e.g. Fleet Team Digest articles Service Letters Drawings Specifications documents data sets design folders test requirements documents manuals) in accordance with engineering processes and procedures for internal reference or external delivery.

Supports review of technical design analysis and production by reviewing documentation participating in design reviews and observing tests and audits to ensure compliance.

Assists with the investigation of problems to provide engineering design disposition of discrepancies.

Supports and / or leads the research of technical operational and quality issues that cannot be resolved by the customer.

Assists in designing and / or providing analysis of interim and final engineering solutions to return airplanes to revenue service.

Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.

Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.

Assesses complex system event reports to determine potential safety issues.

Must be able to travel to Airlines to lead Technical / Executive review meetings and address complex technical issues.

Willing and able to travel 10% of the time domestically and internationally.

Able and willing to work the second shift for a 24 / 7 / 365-day operation which may require working on Saturdays and Sundays.

Work Authorization Statement :

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Seal Beach CA location.

Basic Qualifications (Required Skills / Experience) :

Bachelor of Science degree in Engineering Engineering Technology (including Manufacturing Technology) Computer Science Data Science Mathematics Physics Chemistry or non-US equivalent qualifications directly related to the work statement.

2 or more years related work experience or an equivalent combination of education and experience.

Preferred Qualifications (Desired Skills / Experience) :

2 years of project management experience.

5 years of related work experience or an equivalent combination of education and experience.

In the USA ABET accreditation is the preferred although not required accreditation standard.

Experience presenting to Executive Leadership and / or Stakeholders.

Ability to collaborate with multiple team functions.

Willingness to expand into technical areas without prior experience.

Drug Free Workplace :

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Union :

This is not a union-represented position.

Pay & Benefits :

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary Pay Range :

Associate (Level 2) : $94350 - $127650

Experienced (Level 3) : $114750 - $155250

Additional Information :

All information provided will be checked and may be verified.

Language Requirements :

Not Applicable

Education :

Bachelors Degree or Equivalent

Relocation :

This position offers relocation based on candidate eligibility.

Export Control Requirement :

This position must meet export control compliance requirements. To meet export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen lawful permanent resident refugee or asylee.

Safety Sensitive :

This is not a Safety Sensitive Position.

Security Clearance :

This position does not require a Security Clearance.

Visa Sponsorship :

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift :

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military / veteran status or other characteristics protected by law.

EEO is the law

Boeing EEO Policy

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Boeing Participates in E Verify

• E-Verify (English)
• E-Verify (Spanish)

Right to Work Statement

Required Experience :

Senior IC

Key Skills

Dhcp,Network Administration,Network Design,Network Engineering,Network Installation,Network Optimization,Network security,Network Support,Networking,Active Directory,Network Maintenance,Trouble Shooting,Linux,VPN,Technical supports

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 94350 - 127650