Applied Geospatial Engineer

GeoSearchAnchorage, AK, US

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Job Description

Our client is employee-owned and a leading Trimble Distribution Partner for Geospatial products and services covering the Pacific Northwest, Alaska, and other contiguous regions. They are seeking a skilled Applied Geospatial Engineer to join their team.

Responsible for :

Providing first line support to our construction survey, geospatial, and machine control end users.
Providing Technical Training to our construction survey, geospatial, and machine control end users
Handling construction survey and machine control customer technical queries, trouble shooting and assistance
Co-ordination and conducting of internal / external training
Knowledge sharing
Acting as an advocate for technology solutions
Participate in Technical Service and Support projects and activities

Duties :

Support Sales staff through technical expertise of the product portfolio

Facilitate and / or advise end users on the best solution to technical problems

Provide technical field support to customers when necessary

Conduct or assist with customer training and certification on new products

Travel throughout assigned territory - Alaska

Conduct or assist with pilot projects

Ensure knowledge is shared with other internal staff as required

Assist with preparation and review of product and technical documentation and bulletins

Identify any product support and service trends and alert relevant people. Escalate where necessary

Provide input to Manufacturer regarding technical and product needs directly gleaned from end user

Assist with the planning of and attend trade shows within the region as required

Help to build sales growth through pre / post-sales support

Attributes Required :

Technical expertise survey and machine control technologies and solutions (Hardware / Software / Workflow)

Lateral thinking

Calm, flexible and adaptable

Customer focused

Practical

Pragmatic and confident

Positive attitude able to thrive under pressure

Experience / Skills Required :

Industry technical support experience and / or product knowledge Surveying and machine control

Technical aptitude to understand products and relate this information to end user customers

Understand industry workflow and software solutions

Excellent communication skills

Previous technical sales support experience in the Geospatial / Construction industry a plus

Software and hardware expertise Trimble products a plus

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Geospatial Engineer • Anchorage, AK, US