Director, Health Research Operations

Director, Health Research Operations

Meta's products give people the power to build community and bring the world closer together. The Meta Health team supports this mission in the discovery, development, and delivery of clinically validated health products that have the potential to improve both individual and public health outcomes- at Meta scale. We are seeking a Director of Health Research Operations to join our team in developing digital health projects aimed at empowering people to live healthy lives throughout the world. In this role, you will lead research operations for the Meta Health team. You will collaborate with interdisciplinary teams of clinical research scientists, product managers, engineers, and analysts to plan and execute research and validation of novel digital approaches for measuring and improving health. The candidate has the experience and ability to deliver high quality work in a fast-paced, broad scope, product-minded environment.

The mission of the Meta Health team is to improve people's health that includes but is not limited to social, mental, and physical health through innovative technology solutions. We strive to make a positive impact on individuals' lives by addressing various health challenges and promoting overall wellness. Our team is dedicated to developing cutting-edge experiences that cater to diverse health needs, with the ultimate goal of enhancing the quality of life for our users. By working together, we aim to create a healthier and happier society, one step at a time.

Responsibilities

• Partner with Clinical Research Scientist Leads in planning and execution of all Health studies. Along with Clinical Research Scientist Leads, collaborate with relevant interdisciplinary functions (Product Management, Engineering, Hardware teams, Regulatory / Compliance as needed) to ensure project operational execution and data quality
• Oversee research operations (clinical research operations) to execute internal and external studies end to end, spanning CRO / vendors selection, site selection and qualification, study documents and manuals, IRB, study site training and monitoring protocol adherence, recruiting and participant enrollment, standard operating procedures, data collection, device monitoring and troubleshooting, manage and review all site visit reports
• Ensure the integrity, accuracy, and reliability of research data collected to develop and validate health algorithms and inform product decisions
• For all Health projects, plan, develop and implement data quality tools and as needed to validate and optimize data quality, as well as data management, data standards and electronic data capture
• Align across the Health team and relevant cross-functions on data quality metrics and tracking through regular reviews and communication with Health leadership
• Develop and strengthen resources, programs and services that facilitate clinical research operations with a continuing focus on quality improvement, cost-effectiveness and productivity enhancement
• Manage and provide accountability for day-to-day operations of the study team and according to ICH / GCP and all other applicable laws, rules, and regulations
• Serve as primary Sponsor contact for operational project-specific issues and study deliverables
• Prioritize tasks and priorities in a fast-paced environment with time-sensitive deadlines

Minimum Qualifications

Preferred Qualifications