Director, Growth and Digital Strategy & Program Office

Royal Caribbean GroupMiami, FL, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Director, Growth and Digital Strategy & Program Office

Join to apply for the Director, Growth and Digital Strategy & Program Office role at Royal Caribbean Group

Director, Growth and Digital Strategy & Program Office

Join to apply for the Director, Growth and Digital Strategy & Program Office role at Royal Caribbean Group

Get AI-powered advice on this job and more exclusive features.

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group's Digital Team has an exciting career opportunity for a full-time Director of Growth and Digital Strategy & Program Office reporting to the Chief Growth & Digital Officer

The position is onsite and based in Miami, Florida.

Position Summary

Royal Caribbean Group is seeking a strategic and execution-focused Director of Growth and Digital Strategy & Program Office to support and accelerate high-impact initiatives across our Growth & Digital (G&D) organization. Reporting directly to the Chief Growth & Digital Officer, this role will act as a strategic advisor and operational leader—partnering with G&D executives and cross-functional teams to drive forward key growth, innovation, and digital transformation efforts.

This individual will lead the strategic planning process, oversee the centralized program office for G&D initiatives, and manage governance, alignment, and operational rhythm for initiatives that span our brands and business units. The ideal candidate combines a consulting-caliber strategic mindset with strong program execution, stakeholder management, and communication skills—all within the fast-paced, guest-centric environment of the global cruise industry.

Strategy

Essential Duties and Responsibilities :

Own the development and management of the Growth & Digital (G&D) strategic roadmap and annual operating plan.
Collaborate across G&D functions (e.g., Digital Experience, Marketing, Data & Analytics, Revenue) to align initiatives with corporate and brand-level priorities.
Identify and structure new growth opportunities, operational improvements, and digital innovations that enhance business performance and guest experience.
Translate executive vision into actionable initiatives, KPIs, and executional plans.

Governance

Develop executive-level presentations, briefing documents, and dashboards for the Chief Growth & Digital Officer and senior leadership.

Facilitate quarterly and monthly goal-setting, tracking progress against key deliverables and strategic objectives.

Coordinate executive meetings and forums, ensuring materials are accurate, strategic, and aligned to business outcomes.

Drive cross-functional accountability and integration, partnering closely with Finance, HR, IT, and Brand teams.

Program Office

Lead a centralized program office overseeing initiatives that span multiple G&D workstreams and business units.

Establish and manage intake, prioritization, and governance frameworks to ensure high-impact initiatives are resourced, sequenced, and executed effectively.

Monitor and report on initiative performance, timelines, risks, and interdependencies, providing transparent updates to executive stakeholders.

Support operational cadence through the coordination of monthly steering committees and preparation of executive reporting materials.

Qualifications

MBA or Master's degree strongly preferred.

10+ years of experience in strategy, transformation, or program management, with experience in consulting or a corporate strategy office.

Background in the cruise, hospitality, travel, or consumer experience industry is a strong plus.

Demonstrated ability to manage multiple large-scale, cross-functional initiatives in a dynamic, global organization.

Expertise in strategic planning, program governance, financial analysis, and executive storytelling.

Excellent interpersonal, communication, and organizational skills with a high degree of discretion and professionalism.

Skilled in MS Office (PowerPoint, Excel, Word); experience with project management or collaboration tools (e.g., Smartsheet, Monday.com , Miro) preferred.

Knowledge And Skills

Strong strategic thinking and analytical abilities; able to distill complex topics into clear, executive-ready insights.

High emotional intelligence and the ability to build trust with senior leaders, peers, and cross-functional teams.

Knowledge of budgeting, resource planning, and business case development.

Capable of managing ambiguity and driving clarity in a fast-paced environment.

Passion for innovation, guest experience, and redefining the future of travel.

Power Skills

Enterprise Mindset

Deals with Ambiguity

Develops Talent

Financial & Tech Acumen

Manages Complexity

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Seniority level

Director

Employment type

Full-time

Job function

Marketing and Sales

Industries

Travel Arrangements

Referrals increase your chances of interviewing at Royal Caribbean Group by 2x

Get notified about new Director of Growth jobs in Miami, FL

Miami, FL $80,000.00-$105,000.00 1 day ago

Director of Content Marketing - Bookit.com

Miami, FL $115,000.00-$130,000.00 3 weeks ago

Miami, FL $160,000.00-$200,000.00 3 weeks ago

Miami, FL $160,000.00-$200,000.00 2 weeks ago

Marketing Director - Lead Engagement Strategy

Director, Digital Media- Miami, FL (Onsite)

Practice Director, Marketing & Creative, Miami, FL

Director, Communication & Innovation, BK, LAC

Miami-Fort Lauderdale Area 15 minutes ago

Miami, FL $173,500.00-$231,500.00 4 months ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

serp_jobs.job_alerts.create_a_job

Director Digital Strategy • Miami, FL, US