Job Description
Office Manager in Nashville, TN
Day-to-day :
A premier private dental practice in Belle Meade is seeking a friendly, hard-working, and organized Office Manager who will serve as the gatekeeper of the practice and contribute to a positive, tight-knit office culture.
The Office Manager’s responsibilities include greeting patients, scheduling appointments, scheduling treatment, verifying insurance, assisting with patient communication, and managing the overall front-office flow to ensure an exceptional patient experience.
To be successful in this role, you should have strong interpersonal skills, be comfortable with computers, and maintain an organized and welcoming front desk. A top-performing Office Manager will help ensure the practice runs smoothly from open to close and will be an essential part of both the first and last impression a patient has during their visit.
Office Manager Responsibilities
- Greeting and welcoming patients to the practice
- Scheduling, rescheduling, and confirming appointments
- Scheduling treatment and helping patients understand next steps
- Verifying insurance and assisting with insurance-related questions
- Collecting payments and discussing financial arrangements when needed
- Preparing patient charts and daily schedules
- Maintaining accurate patient records
- Communicating with patients via phone, email, and PM software
- Performing general office duties such as scanning, emailing, filing, and organizing front desk areas
Requirements
Strong computer proficiencyExcellent interpersonal and communication skillsReliable, positive attitude with strong work ethicAbility to learn quickly and follow established systemsPrior administrative or customer-facing experience preferredNice to Have
Prior experience as an office manager or dental receptionistExperience scheduling patients and verifying insuranceExperience with patient management softwareBenefits
IRA with 3% match4 weeks of PTOSupportive, small team culturePatient-focused environment in a highly desirable Belle Meade locationFlexible and competitive salary depending on experienceSchedule(Mon & Wed : 7 : 00 AM – 3 : 00 PM, Tue & Thu : 7 : 00 AM – 4 : 00 PM, occasional Friday : 7 : 00 AM - 1 : 00 PM)