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Systems Analyst – Associate Technology
Systems Analyst – Associate TechnologyMarriott Hotels Resorts • Bethesda, Maryland, USA
Systems Analyst – Associate Technology

Systems Analyst – Associate Technology

Marriott Hotels Resorts • Bethesda, Maryland, USA
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Description

JOB SUMMARY

Job Summary : The Systems Analyst will provide technical support for end-user hardware and operating systems across Marriott International. This role involves working with our managed service provider on hardware and operating systems to ensure optimal performance of desktops laptops and peripheral devices. The Systems Analyst role reports to the Director Engineering for Associate Technology (Technology Workplace Products). This role requires an understanding of enterprise environments strong attention to detail problem-solving skills and a customer-focused approach.

CANDIDATE PROFILE

Required Qualifications :

  • Bachelors degree in Computer Science Engineering or a related field or equivalent experience.
  • 4 years of experience in information technology including :

Systems engineering and management with a focus on end user hardware and operating systems (Windows and Mac OS device compliance endpoint security).

  • Experience in device imaging and deployment solutions for a variety of device types using different operating systems
  • Experience with data analysis on lifecycle events with integrations to asset management systems
  • Strong knowledge of networking fundamentals and security best practices.
  • Excellent verbal and written communication skills for a wide range of audiences.
  • Ability to work independently and as part of a team with strong attention to detail and the ability to manage multiple priorities.
  • Comfortable working in a SAFe Agile environment.
  • Preferred Qualifications :

  • Knowledge of IT governance and compliance standards
  • Experience with device lifecycle management (purchase through disposal) processes
  • Experience with technical operations administration or engineering in an enterprise environment.
  • Experience with operating systems and endpoint management solutions (LTSB LTSC Windows 11 Sequoia Intune SCCM and Workspace One)
  • Strong passion for technology and continuous learning.
  • CORE WORK ACTIVITIES :

  • Manage and maintain operating system configuration standards for Windows and Mac operating systems.
  • Review and test gold image solution for various operating systems for new device provisioning and monthly patching updates for Windows and mac.
  • Manage regular release and version upgrade activities (create test implement) and component hardening standards for all operating systems or device types (Windows Mac).
  • Provide advanced troubleshooting and support for hardware and operating system issues.
  • Create and maintain technical documentation including processes procedures and policies for hardware requirements / certification.
  • Assists with the annual certification with vendors and stakeholders for new hardware requirements and manages the vendor relationships for end user computing devices.
  • Conduct research and analysis to recommend improvements and innovations in system design and implementation.
  • Ensure compliance with security standards and best practices for controls architecture and product updates.
  • Collaborate with cross-functional teams to ensure seamless integration and operations.
  • Technical Consultation and Project Execution

  • Provides recommendations to improve the effectiveness of processes and programs.
  • Demonstrates advanced knowledge of job-relevant issues products systems and processes.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

    Required Experience :

    IC

    Key Skills

    Fund Management,Information Technology,Conveyancing Paralegal,Corporate Sales,Asic

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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