Loan Processor

Job Title

Loan Processor

Summary

Responsible for providing direct assistance to the Senior Loan Processor and the loan officers to ensure a smooth flow of information, data, and documents within the department. Assistance shall be provided efficiently and expeditiously and in accordance with established policies and procedures.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist loan officers, Senior Loan Processor, and Vice President / Director of Lending with general administrative duties.
• Aid primary staff in the area by answering telephones, assisting walk-in customers, and providing general program information to interested parties.
• Complete Loan Processor Duties : Family Assessment Sheet, Request VOEs, VORs, VOLs, Title Commitments, and additional information from customers as required by loan officer.
• Identify funding source for loans, work on brokerage processing (AHSTI Mortgage)
• Investigate inconsistencies and request letters of explanation and / or affidavits on information that requires additional explanation. (i.e. bank deposits or withdrawals).
• Update information in Encompass once verifications are received. Ensure all information is updated prior to the loan being underwritten by the Vice President / Director of Lending at loan application and at closing.
• Request assignment of Appraiser from Customer Sales Specialist and request appraisal report from assigned appraiser.
• Request a Survey from Customer Sales Specialist, if needed.
• Request a Tax Service and Invoice at closing.
• Process for closing once Construction report shows Certificate of Occupancy received (and meter if needed) by call customer to provide update and request documents depending on funding source.
• Prepare files for Rehab Replacement and / or Neighborworks Rehab Loan (City of McAllen CDBG / DCMI, and City of Pharr CDBG / DCMI)
• Prepare and Process for Ayuda Consumer Loan
• Assist on Leads Triage Report
• Prepare prequalification packets for Loan Officers (Follow up daily reminding of documents required)
• Provide efficient, detailed, and daily notes on our CRM.
• Assist customers who are bringing documents for scheduled appointments.
• Maintain a high level of ethical behavior and confidentiality of information.
• Adhere to the company's policy on attendance.
• Adhere to the company's punctuality standards.
• Perform all duties in a safe manner to avoid injury to oneself and / or others.
• Perform other related duties as requested and assigned.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Required Qualifications

Preferred Qualifications

Competencies

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Expected Work Hours

Some flexibility in hours is allowed, but the employee must be available during the organization's core work hours, which are Monday through Friday from 8 : 00 AM to 5 : 00 PM. Additionally, the employee is required to participate in rotations, which include staying until 6 : 00 PM on Tuesdays and Thursdays and working on the first Saturday of the month from 9 : 00 AM to 1 : 00 PM. A minimum of 40 hours per week is expected.

Travel

This position may require occasional travel outside the area for training.

Work Authorization

None.

AAP / EEO Statement

Affordable Homes of South Texas, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties

This job description provides a general overview of the role and does not list all possible duties, responsibilities, or tasks required of the employee. These may change at any time, with or without notice.

Some flexibility in hours is allowed, but the employee must be available during the organization's core work hours, which are Monday through Friday from 8 : 00 AM to 5 : 00 PM. Additionally, the employee is required to participate in rotations, which include staying until 6 : 00 PM on Tuesdays and Thursdays and working on the first Saturday of the month from 9 : 00 AM to 1 : 00 PM. A minimum of 40 hours per week is expected.

8 hours per day. 1 hour lunch break.