Scheduling Coordinator

Job Description

Job Title : Scheduler

Duration : 12 months Contract (Possibility Of Extension)

Location : Grand Rapids Customer Service Center49548 (Onsite)

Pay rate : $16-18 / Hour on w2 without any benefits / holiday / vacation.

• NO C2C
• Looking for Local MI candidates only

Job Description :

The Scheduler is responsible for the coordination, scheduling and support of daily work and planning of resources specific to the assigned business unit.

Duties-

Establish and execute a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc.

Communicate effectively in line with supported business unit processes / procedures ; may include interacting with supervision, field operations, or other operational supporting groups.

Utilize various systems to monitor work, create / submit orders, and requests, observe data and make scheduling adjustments as necessary. Some roles may require a deeper dive into data review to make appropriate modifications.

Support emergent matters in line with the business units’ processes / procedures ; may include escalations, volume monitoring, etc.

Perform business unit specific tasks as needed; may include various reporting and taking appropriate action.

Skills :

Ability to work effectively in urgent situations.

Communication skills

Skilled in organization and time management

Ability to think and work independently.

Technical skills to utilize various systems

Education :

Associate’s degree in Business or related field or / 2-4 years of experience with scheduling or related work; customer facing; exposure to data and reports. Prefer knowledge of Utility work.

Thank You!