Managing Director, Global Services

Director of Talent Acquisition & Operations

Join Goodwin’s Global Operations Team , and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

The Managing Director, Administration ("the MD") is responsible for overseeing administrative support and office operations across all Goodwin locations. This encompasses administrative support, document production, mail management, copy / scanning, records maintenance, reception, hospitality / concierge and other related functions. The MD is tasked with leading an evolving mix of administrative functions with a focus on optimizing the physical workplace, establishing standardization to promote a shared experience across all offices, and setting enhanced service standards aligned with the firm's strategy and the Goodwin Way. Initially, this role will report directly to the Chief Operating Officer and will play an integral part in redesigning the firm’s administrative operations.

What You Will Do

Transformation

• Assess the firm’s administrative services and identify opportunities for transformation and right sourcing.
• Define and execute a transformation roadmap for administrative services aligned to the firm’s business strategy.
• Build and execute agile project approaches for process optimization, technology enablement, and operational improvements across administrative services functions.
• Collaborate with all GO Team functions to ensure alignment and integration of administrative support and services across business units and locations.
• Foster a culture of agility — enabling rapid decision-making, iterative improvements, and adaptive execution across administrative services.
• Facilitate collaboration across the firm to deliver a seamless and coordinated client experience.
• Define KPIs and success measures, track progress, and report outcomes to senior leader.

Leadership

Hospitality / Concierge and Records

Real Estate & Facilities

Who You Are

Benefits And More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including :

Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application. This position is eligible for overtime : No. The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience : $285,000.00 - $350,000.00

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