Remote Hotel Coordinator
Location : Remote (Work from Home)
Employment Type : Full-Time or Part-Time
About the Role
We are seeking a detail-oriented and customer-focused Remote Hotel Coordinator to join our this role you will assist clients in booking hotel accommodations ensuring a seamless and enjoyable travel experience. The ideal candidate is organized tech-savvy and passionate about delivering excellent service.
Key Responsibilities
- Assist clients in selecting and booking hotel accommodations that meet their needs and preferences.
- Provide accurate information regarding room options amenities and policies.
- Manage reservations modifications and cancellations in a timely and professional manner.
- Maintain strong communication with clients via phone email or online platforms.
- Utilize booking systems and supplier platforms to process reservations efficiently.
- Ensure accuracy in all transactions including payments confirmations and documentation.
- Collaborate with team members and partners to resolve issues and provide exceptional customer support.
Qualifications
Prior experience in hospitality customer service or reservations is a plus.Strong organizational skills with keen attention to detail.Excellent written and verbal communication skills.Ability to multitask and manage multiple bookings simultaneously.Proficient in basic computer skills including Microsoft Office and web-based applications.Self-motivated reliable and able to work independently in a remote environment.What We Offer
Flexible remote work environment.Opportunities to work with a variety of hotel brands and travel partners.Collaborative and supportive team culture.Competitive compensation structure.Access to industry resources and ongoing professional development.Key Skills
Accounts Receivable,Customer Service,Accounting & Finance,Financial Situation,Custtomer Relationship,Product Knowledge,Communication,Customer Accounts,Financial Risk Assessment,Financial Risk Analysis,Risk Control,Payment Method,Financial statement,Business Relationships,Accounts Payable
Experience : years
Vacancy : 1