Customer and Community Marketing Manager, Copperleaf

IFS Copperleaf helps some of the worlds largest organizations make better strategic decisions. Our AI-powered decision analytics software enables clients to optimize investment planning and asset management aligning decisions with corporate strategy to deliver the highest value. At IFS Copperleaf were collaborative customer-focused and passionate about creating solutions that have a real-world impact.

• Candidates based in East Coast time zone preferred

The Customer & Community Marketing Manager is responsible for developing and executing programs that strengthen IFS Copperleafs relationships with customers partners and system integrators while cultivating a thriving engaged community.

This role sits at the intersection of customer success partner engagement and community engagement with a strong focus on install base growth through upsell and cross-sell initiatives.

Youll champion customer and partner advocacy manage community initiatives and bring to life real-world stories that demonstrate the value of IFS Copperleafs decision analytics platform.

Key Responsibilities

1. Customer and Community Strategy

2. Go-to-Market Campaigns and Content

3. Performance and Reporting

Leverage best-in-class AI tools and marketing technologies to analyse performance personalise engagement and scale impact - supported by dedicated analytics operations and digital teams.

Qualifications : Qualifications

Preferred Skills

Additional Information :

Additional Information

We believe that coming together as a community in person

We believe that coming together as a community in person is important for innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work : No

Employment Type : Full-time

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Department / Functional Area : Marketing

Experience : years

Vacancy : 1