Teacher Licensing Clerk - Hawaii Teacher Standards Board

This posting is being used to fill various Teacher Licensing Clerk positions at the specified location.

Salary Range :

Teacher Licensing Clerk, SR-12 :  $3,449.00 per month

• Provides information and guidance to applicants / licensees and the general public regarding procedures, policies, and requirements related to teacher licensures;
• Receives applications for various types and categories of licenses and permits (preschool to grade 12 teacher, school counselor, and school librarian, initial and renewed, licenses and permits);
• Reviews the applications for compliance with statutes, rules, and policies;
• Reviews and verifies the authenticity of supporting documents such as State Approved Teacher Education Programs, degree programs, transcripts, licensure examination scores, etc.;
• Evaluates and investigates applications with discrepancies or conflicting data and refers applications requiring further investigation to the supervisor;
• Answers official correspondence from applicants / licensees regarding their applications / licenses;
• Makes determination on issuance of license or permit based on evaluation of documents;
• Rejects applications and documents that do not meet criteria; updates and maintains electronic licensing system;
• Makes recommendations for improvement of the electronic licensing system when applicable;
• Computes, collects, and records applicable fees; processes refund of fees;
• Maintains various records and files;

Compiles and maintains statistical data and reports; and

Assists with miscellaneous clerical work relating to licensing and board activities.

Education Requirement :   Graduation from high school or equivalent.  Excess experience of the type described below or work experience requiring the ability to read, comprehend, and apply written directions or a high degree of verbal skills may be substituted for education on a year-for-year basis.

Experience Requirements :   Except for the substitutions provided for in this specification, applicants must have progressively responsible work experience of the kind, quality, and quantity described (or any equivalent combination of training and experience).

General Experience :  Two (2) years of responsible substantive clerical work experience, which included reviewing and processing materials (e.g., forms, documents, etc.) for completion, accuracy, and conformance to standards and contact with the public.

Specialized Experience :  One (1) year of responsible substantive clerical work experience in teacher or regulatory licensing, supporting legal professionals, or similar work.

Substitutions Allowed for Experience :

Successful completion of a substantially full-time clerical / office support / business technology curriculum leading to a degree, diploma, or certificate at an accredited community college, business, or technical school, which included courses in English, clerical / office procedures, and mathematics may be substituted for the General Experience.

Education in a baccalaureate program at an accredited college or university may be substituted for the General Experience based on fifteen satisfactorily completed semester credits for six (6) months of experience, up to a maximum of two (2) years.

Graduation from an accredited college or university with a Bachelor's degree or higher may be substituted for all of the General and Specialized Experience.

Quality of Experience :   Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position.  The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that applicant can perform the position's duties for which the applicant is being considered. Salary :   The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.

Requirements :   Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.  Unless specifically indicated, the required education and experience may not be gained concurrently.  Calculation of experience is based on full-time, 40-hour workweeks.  Part-time experience is pro-rated.  Example :  Twelve months of experience at 20 hours / week is equivalent to six months of experience, not one year.  Also, hours worked in excess of 40 hours / week will not be credited.  Example :  Twelve months of experience at 60 hours / week is equivalent to one year of experience, not one and a half years.

Temporary Assignment :   Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below :

A signed letter from the applicant’s supervisor that includes the applicant’s name, his / her TA job title, the TA start and end dates (from mm / yy to mm / yy), his / her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,

Copies of the applicant’s signed SF-10 Forms.

Documents :   Attach all relevant supporting documents to your application.  Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023.   All submitted documents become the property of the Hawaii State Department of Education.

Information about Temporary Positions :   Temporary positions may be extended year to year, dependent upon funding and departmental needs.  Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities.  A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months.  Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions.  You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.