Estimator / Administrative Assistant

Estimator / Administrative Assistant

The Estimator / Administrative Assistant plays a critical role in supporting both estimating and office administration for a restoration company. This position is responsible for preparing accurate Xactimate estimates in accordance with program guidelines and IICRC standards, while also assisting with administrative tasks such as customer communication, payment processing, and general office support.

The ideal candidate is detail-oriented, organized, and capable of operating in a fast-paced environment. A basic construction backgroundincluding knowledge of building materials, flooring, and materials affected by wind, water, fire, smoke, and other property damageis highly beneficial. Xactimate experience is required.

The role requires strong communication, writing, computer skills, and the ability to interface professionally with customers, insurance adjusters, vendors, and team members.

Estimating Responsibilities

• Inspect, scope, and document jobs; collaborate with Project Managers, Crew Chiefs, and Technicians on job scope.
• Write mitigation and reconstruction estimates using Xactimate and other estimating programs.
• Estimate using insurance carrier audit standards and update estimates based on feedback.
• Maintain detailed notes and documentation within required operating systems.
• Determine labor, equipment, and material costs; prepare accurate quantity takeoffs.
• Communicate with insurance companies, adjusters, customers, and team members via phone and email.
• Manage estimate files, identify project risks, and address estimate exceptions promptly.
• Review quotes and estimates with the construction / project team.
• Ensure all required documentation (photos, signatures, notes) is complete.

Administrative & Office Responsibilities

Job Requirements

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation : $82,000.00 - $100,000.00 per year

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