Job Description
Job Description
Description : Summary :
The Delivery Driver plays a crucial role in supporting our purpose of creating lasting value for those we serve by providing efficient and safe delivery of our products and services, while representing the company in a professional manner. The Delivery Driver is responsible for developing and maintaining positive relationships with our customers by communicating effectively, ensuring quality and accuracy of our products, answering customer questions and keeping customers informed about our company and our services. This role serves as a key part of our sales process as they seek additional business from current customers and attempt to gain new business by passing leads on to our sales functions and informs the sales groups of customer and competitor intelligence. Depending on location, this person may be required to provide back-up coverage for the Transfer Truck Driver (where additional DOT guidelines and off shift hours may apply) from time to time. In addition to the delivery and customer service responsibilities, the Delivery Driver also takes initiative to provide general maintenance and up-keep of their delivery vehicle, performs daily pre-trip and safety inspections on equipment, and adheres to all DOT compliance requirements to ensure a positive relationship between the DOT and our company.
Key Responsibilities & Essential Functions :
- Deliver products to local customers and obtain proof of delivery
- Provide excellent customer service
- Load and unload the vehicle in a safe and efficient manner
- Adhere to all company safety policies and initiatives
- Maintain a high standard of driving performance
- Maintain compliance with all Department of Transportation (DOT) requirements
- Communicate effectively with department leads and branches on all job related issues
- Maintain vehicle and shipping and receiving dock cleanliness and order
- Follow processes and procedures in place for effective job performance
- Participate in company process improvement initiatives
- Provide coverage in areas in which staffing is low and work level is high
Requirements :
Critical Success Factors :
Ability to learn, grow, and adapt with changeExcellent customer service orientationAbility to analyze work load and establish prioritiesWillingness to give and receive constructive feedbackAbility to work well in a team atmosphereAbility to stay on task and work efficientlyStrong attention to detailMaintain professional appearanceAbility to work independently and make sound decisions with minimal guidanceAbility to maintain a positive attitude and solid work ethicSelf motivated with strong problem solving abilityDrive for continuous improvementDependableJob Requirements / Specifications :
High School Diploma or GED requiredMaintain a valid driver’s license and clean driving recordAbility to meet and maintain qualifications as required by the DOTSix months previous delivery or courier experience preferredDemonstrated computer skillsAbility to lift 100 lbsKnowledge of Eclipse preferredKnowledge of handheld RF scanner is a plusAbility to operate lift truck equipmentAbility to work a flexible shiftWork Environment & Physical Demands :
Consistently lifting, carrying, reaching, working with hands, working with fingers, vision acuity - near, vision acuity - far, depth perception, field of vision, vision adjustment, color vision, driving, work alone, non-standard shift work, extended dayFrequently sitting, standing, walking, pushing, bending at the waist, twisting upper body, climbing, balancing, talking, hearing, team lifting, works with others, customer contact, cold, heat, temperature changes, vibration, work indoors, work outdoorsSome kneeling, crouching, wet, humid, noise, mechanical hazards, electrical hazards, fumes, odors, dusts, mists, gases, poor ventilationOccasional crawling, confined area, high placesVan Meter is an EOE / M / W / Vets / Disability Employer
The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.
Full Time Positions : plus benefits that include medical, dental, vision, life insurance, disability insurance, paid time off, 401k and Employee Stock Ownership Plan
Part Time Positions : plus benefits that include paid time off, 401k and Employee Stock Ownership Plan