DENTAL PATIENT CARE COORDINATOR
Paloma Creek Dental | Dental Arts of Frisco
The Patient Care Coordinator (PCC) is to ensure patient satisfaction and outstanding patient customer service. They are the liaison between the provider (Doctor and / or Hygienist) and the patient. They are knowledgeable about all scopes of dentistry and treatment options. They will coordinate as needed with other offices who share in the care of the patient, following through on all referrals and correspondence. They are responsible for scheduling, patient account management, and payments. They must be able to effectively communicate. The number one responsibility of all employees is meeting patient needs and patient care. The responsibilities listed below must be accomplished daily, weekly, and monthly. Additional responsibilities may be required.
QUALIFICATIONS
- 2+ Years of Experience in the Dental Field
- REQUIRED )
SCHEDULE & LOCATION
Work Hours : Monday through Friday - 8am to 5pmOffice Locations :Paloma Creek Dental - 2 / 3 days a week
Dental Arts of Frisco - 2 / 3 days a week (10 miles from Paloma Creek Dental)The Patient Care Coordinator will regularly split their time between both offices each week, based on scheduling needs. Reliable transportation is required.PAY RANGE
20-$25 / hour DOEDUTIES AND RESPONSIBILITIES
Support all aspects of the dental officeGreet patients upon arrivalManage schedules according to appointment schedule guidelinesPresent and review treatment plan fees and payment options with patientsOrganize and maintain case acceptance of 90% compliance rateMaintain quick call system to maintain scheduling efficiency and effectivenessOther tasks and duties as assigned by managementSKILLS
Excellent verbal and written communication skillsOutstanding customer service and people skills, excellent phone etiquetteKnowledge of dentistry, basic principles, and terminologyGood organization and multitasking skillsPresent treatment plans, schedule patient visits, collect patient co-pays, manage the providers schedule, understand insurance breakdownsBENEFITS
Competitive Salary401(k) MatchingComprehensive Health, Dental, and Vision InsuranceLife InsurancePaid Time Off (PTO)Paid HolidaysEmployee Perks & Discounts