Virtual Market Sales Manager

Description

Effectively troubleshooting technical issues :

• Identifying root causes of customer problems quickly and efficiently
• Applying your knowledge of Samsung products and technologies to diagnose and resolve technical issues
• Providing clear and concise instructions to customers to guide them through troubleshooting steps
• Utilizing technical support resources, such as online manuals and knowledge bases, to find solutions
• Escalating complex issues to technical specialists as needed

Offering proactive support and guidance :

Maintaining a strong technical knowledge base :

Communicating effectively with customers :

Deliver Exceptional Sales Performance :

Proactively Engage Consumers :

Performance Measurements :

Qualifications :

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.