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Restoration Project Manager

Restoration Project Manager

ServproBillings, MT, US
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Restoration Project Manager

Servpro of Billings is hiring a Restoration Project Manager! Servpro of Billings offers first-class compensation, superior benefits, career progression, and professional development. As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and / or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities :

  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

    • Position Requirements

  • Valid driver's license
  • High school diploma / GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and / or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred

    • Skills / Physical Demands / Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push / pull / lift / carry objects
  • Ability to work with / around cleaning agents
  • Ability to successfully complete a background check subject to applicable law
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    Restoration Project Manager • Billings, MT, US