Remote Care Manager

Job Title : Remote Care Manager

Location : Must sit within a 50-mile radius of Raleigh, NC

Duration : PERM - Full-Time

Schedule : Flexible Scheduling - Fulltime (40 hours / week)

• Available for 1 weekday shift extending to 8PM EST per week

Hourly Pay Rate : $35-$42 / hr (experience dependent)

Insight Global is hiring for a Remote Care Manager to support our micro clinic operations in Raleigh, NC. You will work in a virtual setting with providers, paramedics, and patients to partner in the care continuum process. You will lead the clinical onboarding of new contracts, handle referrals & authorizations, and ensure seamless communication with all stakeholders.

Responsibilities will include :

Develop and monitor care plans in collaboration with multiple providers, adjusting as needed

Follow up on interventions to prevent unnecessary ER visits and hospital admissions

Serve as the primary liaison between patients, families, and healthcare staff to ensure seamless communication

Navigate multiple healthcare platforms including EHRs, payer portals, billing software, and patient messaging systems

Ensure timely and accurate documentation across systems to support care continuity and compliance

Verify provider participation, coverage, and pre-authorization requirements with insurance administrators and healthcare facilities

Optimize client contracts and referral workflows to enhance scalability and efficiency in care coordination

Schedule and manage appointments, follow-ups, and referrals to specialists and services

Educate patients on conditions, medications, and treatment plans to promote understanding and adherence

Track patient progress and address barriers to treatment plan compliance

REQUIRED SKILLS AND EXPERIENCE