Claims Team Manager, General Liability (Dedicated Account)

Claims Team Manager, General Liability (Dedicated Account)

Join Our Team as a Team Manager General Liability at Zurich North America! Are you ready to lead a dynamic team and make an impact in the world of commercial general liability claims? Zurich North America is seeking a Team Manager General Liability to join our talented Claims team. This is an exciting opportunity to work in one of the following locations : Rocky Hill, CT, Schaumburg, IL, Parsippany, NJ, New York (WTC).

As the Team Manager, you will play a pivotal role in leading and directing a team of Claims Professionals in handling Commercial General Liability claims. With moderate oversight, you will coordinate team activities and drive performance, development, and coaching to optimize contributions and foster employee growth and operational enhancements.

Your Key Responsibilities :

• Deliver Results : Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.
• Elevate Customer Satisfaction : Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.
• Drive Best Practices : Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.
• Lead with Purpose : Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.
• Optimize Operations : Monitor team resources, allocations, and expenditures to manage costs effectively.
• Inspire Growth : Provide coaching, feedback, and development opportunities to help your team reach their full potential.
• Collaborate for Success : Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.

Basic Qualifications :

Preferred Qualifications :

Location(s) : AM - Rocky Hill, AM - New York, AM - Parsippany, AM - Schaumburg

Remote Working : Hybrid Schedule : Full Time Employment Sponsorship Offered : No

Nearest Major Market : Hartford