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Technical Project Manager
Technical Project ManagerCERTIFY Health • Gaithersburg, MD, United States
Technical Project Manager

Technical Project Manager

CERTIFY Health • Gaithersburg, MD, United States
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About CERTIFY Health

Join CERTIFY Health to be part of a dynamic team committed to simplifying the patient’s experience. As a leading digital health software company, we are building a platform to positively impact patient behaviors. Our approach offers a career opportunity where you can contribute to improving the patient experience for millions of patients nationwide.

We are seeking a highly skilled and experienced Technical Project Manager to join our dynamic team. The ideal candidate will be responsible for overseeing and managing multiple healthcare EHR software implementation projects from initiation to completion. The Technical Project Manager will conduct meetings, evaluate client needs, track and analyze technical components of projects, assign responsibilities, assist management and team, gather and understand business needs, troubleshoot any technical issues that arise, successfully test and demo products, and ensure timely resolution.

Duties and Responsibilities

  • Lead the planning and implementation of healthcare EHR projects, including defining project scope, goals, and deliverables in collaboration with stakeholders.
  • Translate business requirements into technical approach, solution and technical design specifications.
  • Develop detailed project plans, timelines, and resource allocation plans to monitor and track progress.
  • Communicate and Collaborate with the internal and external stakeholders.
  • Ensure the team is clear on the requirements and priorities.
  • Set the correct level of expectations in terms of delivery plan, dates & scope with the client and development team.
  • Manage interactions / escalations and consult client on project delivery, process, technology as well as business needs.
  • Perform risk management to minimize project risks and escalate issues as necessary.
  • Efficiently identify and resolve project issues.
  • Focus on resolving blockers to keep the team concentrated on the deliverable.
  • Conduct project evaluations and assessment of results to identify successful outcomes and areas for improvement.
  • Track and monitor daily tasks for team's deliverable for projects.
  • Create and maintain comprehensive project documentation and reports.
  • Document, Manage Requirements and Product guides and Manuals.
  • Coordinate and facilitate sprint / release planning meetings, daily stand-ups, reviews, retrospectives and demos.
  • Actively involved in decision making process & new resource hiring.
  • Manage QA process, priorities and deliverables by the development team.
  • Ensure compliance with regulatory requirements and healthcare standards.
  • Maintain awareness of industry trends and advancements in healthcare project management.
  • Other duties as assigned.

Requirements

  • Bachelor’s Degree in Technology, Engineering or related field.
  • 3+ years of work experience in a similar role.
  • Proven experience working with EHR implementations, Epic, Cerner, Athena, etc.
  • Strong understanding of Agile, Scrum, Waterfall, and best practice Project Management Methodology.
  • Prior experience in project management and deploying products to a customer.
  • Demonstrated competence using MS tools, including MS Office products, MS project, and Visio or comparable tools.
  • Solid technical background, with a strong foundation in Information Technology and Project Management principles.
  • Excellent written and verbal communication skills.
  • Critical thinking and problem-solving skills.
  • Ability to meet deadlines and work on multiple projects at a time.
  • PMP certification is a plus.
  • Benefits Summary

  • Health, Dental, and Vision insurance
  • Health savings account
  • Flexible Spending Account
  • Life Insurance
  • 401k Plan
  • Complimentary Benefits and Discount Programs
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