Job Description
Reporting to the Director of Event Services and Sales responsibilities and essential job functions include but are not limited to the following :
- Consistently offer professional friendly and engaging service
- Confirm all event related information with clients
- Establish and maintain rapport with clients prior to during and post conference encouraging repeat business
- Organize convention bookings from date of booking to departure including meeting requirements guest room requirements guest room pickup food & beverage and audio visual
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
- Initiate billing procedures ensuring any deposits and / or credit applications are received with adequate information and within an acceptable time frame
- Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
- Conduct and / or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
- Salary Range : $85000 to $110000 USD Gross per Annual
Qualifications :
Your experience and skills include :
Previous leadership experience within a similar role requiredComputer literate in Microsoft Window applications requiredUniversity / College degree in a related discipline preferredExcellent communication skills both written and verbal requiredStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to focus attention on guest needs remaining calm and courteous at all timesPhysical Aspects of Position (include but are not limited to) :
Frequent standing and walking throughout shiftOccasional kneeling pushing pulling liftingOccasional ascending or descending ladders stairs and rampsAdditional Information :
Visa : Must be able to provide proof of eligibility to work in the United States
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M / F / V / D
Remote Work : No
Employment Type : Full-time
Key Skills
Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation
Experience : years
Vacancy : 1