Host | Full-Time | The Baylor Club

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at , and follow OVG on , , , and .

Position Summary

The host will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments and Fond Farewells.

• Communications - Communicate ClubLife through all channels, and take care of member’s needs as it relates to reservations, inquiries, preferences, etc.
• Programming - Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences.
• Member Engagement - Relationship and report building with members and guests. Responsible for key ClubLife project work, ., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc.
• New Member Onboarding - Key focus on name recognition and connection with Warm Welcomes and Fond Farewells.

Reports Directly To : Director of Member Experience

This role pays an hourly wage of $14 plus bonus

Benefits for FT roles : Benefits : Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until October 31, 2024

Responsibilities

Qualifications

About you :

Physical Requirements :

Standing, walking, exposure to temperature changes, squatting / kneeling, reaching, grasping, pushing / pulling, twisting / bending,

lifting / carrying / pushing / pulling.

Primary tools / equipment used in this position and approximate weight :

Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and / or holidays.