Director of Admissions

Seeking a dynamic and results-driven

• Director of Admissions
• to join our team. The ideal candidate will be responsible for overseeing all aspects of the facility’s admissions process, ensuring the seamless and efficient intake of residents while maintaining a high level of customer service and compliance with regulatory requirements.
• Key Responsibilities :
• Manage the day-to-day operations of the Admissions department, including processing and evaluating admissions inquiries, ensuring timely and accurate documentation.
• Lead and supervise the admissions team to ensure smooth and efficient operations.
• Serve as the primary point of contact for prospective residents, families, and referral sources.
• Collaborate with physicians, social workers, case managers, and other healthcare professionals to determine appropriate admissions and placements.
• Ensure the facility is compliant with all federal, state, and local regulations related to admissions and healthcare services.
• Maintain and monitor occupancy goals, and develop strategies to optimize facility census.
• Develop relationships with hospital discharge planners, social workers, insurance providers, and other referral sources to promote the facility's services and increase referrals.
• Maintain a deep understanding of insurance and Medicare / Medicaid policies to guide families and prospective residents through the financial and coverage processes.
• Oversee the admissions documentation and ensure that all files are accurate, complete, and meet all compliance and accreditation standards.
• Participate in interdisciplinary team meetings to ensure the best care and services are delivered to new residents.
• Provide exceptional customer service and communication to families, patients, and staff, creating a welcoming and supportive environment.
• Qualifications :
• Bachelor’s degree in Healthcare Administration, Business, or related field (preferred).
• Minimum of 3 years of experience in a healthcare admissions or marketing role, with at least 1 year in a supervisory position.
• Strong understanding of Medicare, Medicaid, and private insurance policies.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work in a fast-paced, goal-oriented environment.
• Demonstrated ability to lead and motivate a team.
• Knowledge of healthcare regulations, including HIPAA and other compliance requirements.
• Compassionate, patient-centered approach with a dedication to providing high-quality care.
• Why Medford?
• Competitive salary and benefits package
• Opportunity to work in a vibrant, community-focused facility
• Supportive, team-oriented work environment
• Opportunity for professional growth and development

If you are passionate about healthcare admissions and want to make a meaningful impact in the lives of our residents, we invite you to apply for the Director of Admissions position.

• How to Apply :

Interested candidates should submit their resume and cover letter to [email address] or apply via [application portal link].