Senior Account Manager

Industrial Account Manager

Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role : As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. The Industrial Account Manager sells and services liquid and container equipment to an assigned territory and customer base. Travels extensively to assigned customers. Spends majority of their time one-on-one with customers.

Essential Job Duties and Responsibilities :

• Relationship development & sales to distribution sales channel
• Sales of systems and parts to existing customers and new customers in assigned territory
• Identifies new applications, system upgrades, and new customer needs and recommends best solution to improve customer operations
• Sales of Nordson products, services and coordination of testing capabilities (in house & field demonstrations)
• Conduct demonstrations of Nordson equipment & customer sales support as needed for evaluation as part of the sales process
• Assist distributor / end user with payback analysis for new equipment
• Provides product and part number information to customer as requested and as needed by customer to facilitate customer direct ordering. Creates formal quotes when required based on customer needs
• Survey field applications as needed and provide guidance for improved customer operation
• Present proposals to the customers and support as needed with site presentations
• Assist Distributors in closing sales as needed
• Provide Distributor Services Manager reporting as required
• Maintain detailed knowledge of Nordson products, prices, policies and procedures
• Know which products can be most advantageously used with various finishing and coating applications
• Provide training support as an application expert
• Provide technical support in emergency situations, working with customer maintenance staff to resolve issues either on site or on the phone
• Advises and collaborates sales team of new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
• Maintains professional appearance, test equipment, and vehicles in a manner that reflects credit on the corporate image
• Performs other duties as assigned

Education and Experience Requirements :

Education : Bachelor's degree in technical or business is required. Experience : Minimum of 3 years successful experience in industrial equipment sales, service or product portfolio management is required. Previous experience in the finishing industry, capital equipment, or a closely related field is preferred.

Preferred Skills and Abilities :

Travel Required : 65% Domestic Working Conditions and Physical Demands : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.