Desktop Support SpecialistNew York Technology Partners • Milwaukee, WI, US
Desktop Support Specialist
New York Technology Partners • Milwaukee, WI, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEnd-user Technical support of Windows environments – 5+ years Technical support of Windows 10 and Windows 11 – 5+ years Installation and support of Microsoft Office Suite – 5+ years Extensive knowledge with desktop technology – 5+ years Deployment and technical support of x86 / x64 computers – 5 years Desktop software installation, support, and troubleshooting – 5 years Use of remote desktop / remote control tools – 2 years Use of Microsoft Remote Server Admin Tools – 2 years Use of Microsoft MECM / SCCM (software deployment, remote control, Windows updates) – 1 year Support of iOS or Android mobile devices with enterprise MDM – 1 year Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) – 1 year Technical writing and documentation – 1 year Windows desktop operating systems (10 and 11) Desktop applications and Microsoft Office Suite Multi-function devices (print / fax / copier / scanner) Mobile devices (Android phones, iPhones, iPads) Independently perform a variety of desktop-related tasks Serve as a desktop support expert resolving end user issues Receive escalated issues from the internal Service Desk Apply broad knowledge of concepts, practices, and procedures in desktop support Exercise strong judgment, problem solving, and self-direction
Title : Desktop Support IV
Client Location
635 North 26th Street, Milwaukee, WI 53233
- 40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure)
Required Skills : (Need Majority; 5+ Years)
Description of role :
This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to :
The selected candidate will :
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Desktop Support Specialist • Milwaukee, WI, US
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