Talent.com
Benefits Administrator

Benefits Administrator

Talent GroupsFort Lauderdale, FL, US
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Job Description

Duties and Responsibilities :

  • Manage Case and client load to service level, responding to customers in a timely fashion with relevant updates and providing world class customer service.
  • Apply strong problem-solving, troubleshooting and data management skills
  • Set and reset expectations clearly and be an excellent communicator both verbally and in writing.

Required Qualifications :

  • Exceptional communication and follow up skills with a strong attention to detail
  • Must be proficient with, and adopter of new technologies
  • Takes ownership and proactively addresses challenges and opportunities
  • Creative team player
  • Ability to work both independently and collaboratively in a fast-paced environment
  • Track record as an enthusiastic team player with proven ability to prioritize and multi-task
  • Preferred Qualifications :

  • Experience in the HCM or benefits sector preferred but not required
  • Bachelor’s degree or equivalent experience required
  • 3+ years in a customer support or implementation type role preferred
  • Knowledge of Open Enrollment, EDI files, Benefits Administration, Insurance, Payroll preferred but not required
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    Benefit Administrator • Fort Lauderdale, FL, US