Japanese Bilingual Deputy Store Manager#12217

Japanese retail company seeks a Japanese Bilingual Deputy Store Manager.

Company Position Title : Deputy Store Manager

Department : Store wide

Location : San Jose CA

Reports to : Store Manager and General Manager

FLSA Status : Exempt (5 days / week (including 1 weekend day) X 8.0 working hours / day at shift of 9 : 45 -6 : 45 and 11 : 15 -8 : 15)

Salary : $65-75K

Benefits :

• Healthcare : Medical / Dental / Vision insurances (up to family level currently)
• 401K (1% employer matching currently)
• Paid Vacation / Paid Holiday / Earned Sick Day
• Employee Life and AD & D insurance

General Position Summary

This position is responsible for managing all store activities for the purpose of increasing sales and realizing profit

in absence of store manager. Duties include supervising and directing all subordinate employees and assures

that all procedures are handled promptly and addition this position is required to perform customer

service in the store to satisfy customer needs.

Essential Job Functions

FRONT AREA MANAGEMENT

Responsible for the day-to-day management and supervision of the store activities including identifying andsolving problems verifying documents and assisting subordinate employees as needed.

Trains evaluates and reviews subordinate employees.

Responsible for staffing work assignments scheduling and work reviews.

Motivates develops and mentors subordinate employees for improved performance.

Oversees and ensures that established policies rules and regulations and procedures are followed.

Develops sales strategies and determines sales potential by conducting researches and analyzing financial health and industry outlook of prospective customers.

Responsible for sales promotion activities and necessary preparation.

Responsible for planning and developing special events periodically.

Researches and collects information for sales and marketing related data.

Manages whole process of return merchandise such as identifying unpopular and unsold books providing instructions to employees for inventory reduction ensuring data of returned books to vendors in the system is updated merchandise was returned to vendor and the Company receives credits.

Responsible for taking an inventory of an entire store annually by giving directions to all employees. Verifies data gathered in stores local computer and submits data to headquarter by email.

Prepares weekly and monthly reports and sends to a parent company in Japan and headquarter.

Prepares daily sales records.

Manages all activities of receiving and sending orders of merchandises.

Handles complaints problems and requests from customers employees and vendors.

Responsible for maintaining a clean and safe working area for both employees and customers.

Manages bank transaction of store and issues local checks.

Responsible for depositing cash from sale to bank and prepares cash registers for daily store opening.

Responsible for coordinating all accounts payable activities including the review of invoices.

Reviews all expenses and prepares for paying out.

May help other stores as needed.

May identify new merchandise for store sales.

HUMAN RESOURCES ADMINISTRATION

Responsible for employees pay calculation.

Responsible for conducting interviews hiring policies procedures of hiring and termination.

Manages full-time employees vacation information and encourages full-time employees to take vacation if its not used.

Evaluates subordinates employees and conducts performance evaluation meetings.

Prepares and coordinates crime prevention and disaster measures.

Works with Store Manager and / or Assistant Manager and Human Resources Officer as needed.

CASHIER & SALES ATTENDANT

Provides proper role modeling for part-time and full-time employees when assisting customers.

Handles books requested to be exchanged and returned.

Responsible for handling damaged merchandises discount.

OTHER & MISCELLANEOUS

Attends manager meetings.

Sorts daily mail which needs to be forwarded to NY office.

Responsible for maintaining proper safe procedures including depositing cash and assuring safe is locked.

Input and process data for purchase expense and invoice.

Seeks constant improvement more efficient and less expensive ways and means in work processes.

Performs special projects and other miscellaneous duties as assigned by management.

Maintains high ethical standards in the work place.

Reports all irregular issues and problems to management for solution.

Maintains good communication with supervisors other staff members and outside contacts.

Complies with all company policies and procedures.

Job Dimensions

Essential Job Dimensions

Accuracy Analysis Attendance & Punctuality Attention to Detail Bookkeeping Clerical Communication : Speaking

Reading and Writing in English & Japanese both at fluent level Confidentiality Counseling Customer Service

Decision Making Delegation Dependability / Reliability Diplomacy Ethics Flexibility Japanese Business Practices

Judgment Leadership Listening & Understanding Math Skill (Basic) Monitoring / Controlling Multi-Tasking

Negotiation Office Equipment Usage Order Processing Persuasiveness Problem-Solving Product Knowledge

Project Management Relationship Building Research Supervising & Directing Team Leading Team Participation

Time Management Vendor Relations.

Qualifications

Education & Work Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Must have five years of previous experience in a similar position at a retail business.

Must have at least two years of supervisory and managerial position in the past. (Assistant Manager Level)

Tools & Equipment

Fixed Phone Fax Printer Calculator Personal Computer Cash Register bar code reader machine for creating bar codes Shrink Wrap machine label printing machine dolly etc.

Software includes the use of Windows operating system and Back Office (stock management system)

Certificates / Licenses

None

Supervisory Responsibilities

3 50 staff

Work Environment & Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential job functions of this position. Reasonable accommodations may be made to enable

individuals with disabilities to perform essential functions.

Works in a retail sales operation with diverse conditions from moderately quiet office to noisy work conditions on

retail floor. Infrequent travel required. Travel is mostly by car. However some air travel and / or some overnight travel

might be required depending on a type of business trip.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential job functions of this position. Reasonable accommodations may be made to enable individuals

with disabilities to perform essential functions.

While performing the duties of this position the employee is frequently required to stand walk use hands and

fingers and reach with hands and arms. The employee must occasionally lift and / or move up to 60 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen measure

or identify using eyesight and adjust vision focus.

Key Skills

Aviation Safety,Field Marketing,Filing,Avionics,Back Office

Employment Type : Full Time

Experience : years

Vacancy : 1