Remote Call Center Representative

A company is looking for a customer service representative to provide exceptional service remotely. Key Responsibilities : Answer incoming calls regarding policy coverage, claims status, and general inquiries Make outbound calls to gather information, follow up on claims, and provide updates Process new and existing claims accurately and resolve customer issues with empathy Qualifications : High school diploma or equivalent; some college preferred Minimum of 1-2 years of experience in a call center or customer service role Entry-level position with a focus on customer service experience