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Manager Of Contracts (Dealer and Service Network)

Manager Of Contracts (Dealer and Service Network)

GVW GroupBirmingham, AL, US
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Manager Of Contracts (Dealer & Service Network)

GVW Group is a dynamic private investment and industrial holding company dedicated since 1993 to growing and starting businesses. We take an entrepreneurial approach to building value for our scalable early stage, high-growth, and mid-sized operating companies by providing strategic expertise and resources. Along the way, we have expanded globally into diverse industries ranging from manufacturing to technology, distribution, big data, engineering, and energy efficiency.

The Manager Of Contracts' role is a strategic position responsible for overseeing day-to-day relations with our partner network and enforcing, and optimizing all dealer, service, and warranty agreements. This role ensures full contract lifecycle management including negotiation, execution, enforcement, and renewal while maintaining and strengthening dealer relations, operational excellence, and legal compliance. The position requires a comprehensive knowledge of contract law, a strong business acumen, and a firm but diplomatic approach to managing dealer relationships.

Essential Job Responsibilities

Contract Lifecycle Management

  • Oversee contract drafting, negotiation, approval, and execution processes for existing dealers, service centers, and warranty partners.
  • Utilize a centralized repository and tracking system for all partner contracts.
  • Ensure all partner's contractual obligations are being met, are aligned with strategic goals, and agreements are compliant with state and federal regulations.

Enforcement & Compliance

  • Act as the primary enforcer of contractual obligations, including performance benchmarks and service standards.
  • Partner with Legal and Operations to address contract breaches and initiate corrective actions.
  • Conduct compliance reviews and audits across the partner network.

    • Dealer & Partner Management

  • Assist in the maintenance and development of dealer and service networks in alignment with company objectives and regulatory landscape, and maintain relationships with dealers and service partners, in alignment with internal stakeholders, to ensure mutual understanding of contract terms.
  • Serve as the escalation point for all contract disputes and resolution strategies.
  • Strategically balance contract enforcement with long-term relationship health.

    • Negotiation & Risk Mitigation

  • Lead negotiations of new agreements, renewals, and amendments.
  • Evaluate and mitigate legal, financial, and reputational risks within the dealer and service partner network.
  • Collaborate with internal stakeholders and cross-functional teams (Legal, Warranty, Finance, Operations) to resolve issues and structure win-win agreements.

    • Collections & Recovery

  • Support and oversee efforts related to collection of contractual payment obligations and recovery and enforcement actions where necessary.

    • Reporting & Strategy

  • Provide executive leadership with regular updates on contract compliance, exposure, and enforcement outcomes.
  • Develop KPIs and dashboards for contract performance and issue tracking.

    • Education and Experience

  • Master's or Bachelor's Degree in Business, Legal Studies, Supply Chain, or a related field. JD or MBA strongly preferred.
  • Minimum 8-10 years of experience in contract management, legal enforcement, or dealer development roles.

    • Skills

  • Demonstrated experience in contract management, negotiation, and enforcement in the trucking, automotive, or heavy equipment industries.
  • Strong understanding of legal language, compliance practices, and commercial negotiations.
  • The ability to navigate dealer and partner relationships with professionalism and assertiveness to yield favorable outcomes.
  • Demonstrated ability to proactively create efficiencies, develop solutions, and add value to the organization.
  • Excellent communication and stakeholder management skills.
  • Proficiency in CLM platforms, CRMs, and contract tracking / reporting tools.
  • High sense of urgency and political savvy; able to enforce terms without damaging long-term partner value.
  • Highly organized and detail-oriented with strong documentation practices.
  • Confident communicator, especially under pressure and in dispute scenarios.
  • Decisive, firm, and ethically grounded in decision-making.

    • Physical Requirements

  • Capable of wearing task specific personal protective equipment which may include safety shoes, gloves, safety glasses, and ear protection.
  • Capable of meeting OSHA standards for manual lifting guidelines :
  • While performing the duties of this job it is required to stand, walk, and use hands for job activity.
  • Ability to stand, sit, or walk for extended periods.

    • Why Join Us

    As Manager Of Contracts, you will be a core protector of our business commitments and brand standards. You will play a pivotal role in enabling sustainable growth, operational consistency, and financial stewardship across our partner ecosystem.

    Location : This role will be located at our Birmingham AL, or Highland Park, IL location. Travel will be required.

    GVW Group, LLC offers an attractive compensation and benefits package, to include base salary, incentive bonus opportunities, and benefits such as medical / dental / vision options, 401K plan, etc.

    GVW Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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    Dealer • Birmingham, AL, US