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Technical Support Specialist
Technical Support Specialist3 Leaf Realty Inc. • Fresno, California, USA
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Technical Support Specialist

Technical Support Specialist

3 Leaf Realty Inc. • Fresno, California, USA
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Technical Support Specialist Job Description

Job Title : Technical Support Specialist

About the Role :

We are seeking a dedicated Technical Support Specialist to join our dynamic team in the Real Estate industry. As the go-to expert for all technical issues you will play a crucial role in ensuring smooth operations and providing top-notch support to our clients and internal teams.

Responsibilities :

  • Provide technical assistance and support for incoming queries and issues related to software hardware and network systems.
  • Diagnose and troubleshoot technical issues escalating complex problems to the appropriate teams when necessary.
  • Install configure and maintain computer systems and software applications.
  • Collaborate with cross-functional teams to improve overall technical support processes and procedures.
  • Document technical knowledge in the form of notes and manuals for future reference.

Requirements :

  • Bachelors degree in Computer Science Information Technology or a related field.
  • Proven experience in technical support roles within the Real Estate industry.
  • Strong knowledge of software hardware and network systems.
  • Excellent problem-solving and communication skills.
  • Ability to work well under pressure and prioritize tasks effectively.

    • Benefits :

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and inclusive work environment.
  • Chance to work with cutting-edge technology in the Real Estate industry.

    • Required Skills :

    Troubleshooting customer service technical knowledge (hardware / software) communication problem-solving remote support tools ticketing systems time management product knowledge and adaptability.

    Key Skills

    Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Technical Support Specialist • Fresno, California, USA

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