TDM Business Partner Senior Associate
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Talent Development & Management strives to advance a culture of continuous, self-directed development where high quality, relevant learning opportunities are available where you need it and when you need it. We develop core competencies in our people that are essential to being a First-Choice Advisor. Our Business Partner teams are key strategic partners with the business areas they support.
The TDM Business Partner Senior Associate (senior associate) will support the identification and development of learning and performance-related business initiatives. This includes working closely with the TDM Business Partner Manager, key stakeholders and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business' talent development plan. Primary responsibilities include conducting needs assessments, designing learning curriculums, and working with subject matter experts to develop content - all of which include education, experiences, exposure and environment. This role will execute the firm's digital learning strategy (i.e. AI, automation) in collaboration with the TDM Enterprise Capability Manager.
The senior associate will also work on special projects related to the Business Partner's learning strategy as well as firm initiatives that support the firm, talent, and TDM strategies. This position will work closely with the broader TDM team to ensure one firm needs are addressed (consistency across Business Partners, as appropriate), as well as leveraging instructional design and technological solutions. Coordination with various departments and other resources within the organization is required.
Essential Duties :
- Gathers data and conducts initial analysis on data to offer insights or recommendations on solution effectiveness or other decisions. Provides critical leverage in advising, developing, planning, executing, and evaluating the practice and program curriculum to support the Firm, business partner, talent, and learning strategies.
- Responsibilities include but are not limited to :
- Serving as a learning advisor to leaders, subject matter experts, curriculum owners, and developers to uncover and define learning needs and design appropriate learning and development solutions that address the needs of the business
- Leading project teams
- Working closely with key stakeholders to support the overall success of the learning and development plans
- Observing training, reviewing facilitator and program evaluations.
- Summarizing, providing feedback and offering creative solutions for enhancements, as appropriate.
- Responsible for creating and executing a project plan including the development of timelines in sufficient detail to meet established deadlines, course goals, and NASBA requirements. Resolves and / or escalates issues in a timely fashion.
- Works closely and collaborates with other TDM senior associates on topics common to all Business Partners and / or TDM as a whole. The TDM senior associate team identifies issues and opportunities for common understanding, recommends and implements best practices, works on TDM projects either as self-identified or assigned by the TDM Leadership team and creates a sense of unity and teamwork within the TDM team as a whole.
- Other duties as assigned.
Minimum Qualifications :
Education / Certifications
Required : Bachelor's degree or equivalent experiencePreferred : Degree in education, instructional design, human resource development, or related area; master's degreeTechnical / Soft Skills
Required : Proficiency with PowerPoint, Word, Excel and SharePointBasic knowledge of instructional design principlesStrong skills in these areas :Interpersonal and communication (verbal and written)Problem solvingOrganizational and time managementProject managementAbility to respond and be adaptable to changing prioritiesPreferred : Intermediate knowledge of instructional design principlesEvaluation design and assessment skillsContent knowledge in or experience working with experts in assurance, tax or consultingFacilitation / presentation skillsExperience
Required : 4+ years relevant experiencePractical knowledge of learning implementation and employee developmentManaging projects and stakeholdersClient service and issue resolutionCompiling and reviewing data to recommend business decisionsPreferred : Experience in instructional designExperience in professional services industryExperience using AI, automation or other emerging digital technology as a business user or in a learning capacityLeadership Skills
Required : Ability to work with individuals from multiple levels within the organization.Ability to manage multiple projects, plan project timelines, and lead projects to completionAbility to provide and receive feedback