Overview
Were building a modern internal communications function at AmeriLife, and were looking for a Channel Manager to help bring it to life. This role manages the systems and channels that connect employees across our national organization, ensuring communications are clear, consistent, and engaging. Youll edit and distribute newsletters and employee emails, manage our internal communications calendar, maintain our intranet, and support leaders and teams in using our tools effectively. This is a unique opportunity to join a growing company at a pivotal moment, with the chance to help stand up new platforms, shape best practices, and influence how employees experience communication day to day.
Key Responsibilities
- Content & Editing : Edit and proofread newsletters, emails, intranet posts, and other internal communications; ensure clarity, accuracy, and a consistent voice across all channels; infuse email communications with creativity, engaging content, and storytelling when appropriate; support story-gathering efforts aligned to the companys mission, vision and strategies.
- Channel Management : Own the internal communications calendar; coordinate with IT, HR, Finance & Accounting, and other business units to ensure aligned messaging; maintain intranet updates; train power users to be self-sufficient; monitor employer brand presence on Glassdoor, Indeed, and similar platforms and respond to reviews; support facilities communications and employee event messaging; maintain distribution lists and troubleshoot issues; curate the storytelling bank of select content.
- Platform & Enablement : Support discovery and implementation of new internal communications platforms; create guides, guidelines, and toolkits to help leaders and teams use systems effectively; promote adoption of new comms practices across the company.
- Employee Engagement & Communications Analytics : Support the AmeriLife Foundation and promote community and employee volunteer efforts through internal channels; support engagement initiatives; track channel performance and share data trends with the team.
Qualifications
35 years of experience in internal communications, employee engagement, or content management.Strong editing, proofreading, and project coordination skills; attention to detail.Experience with intranet platforms, email / newsletter systems, and enterprise collaboration tools (e.g., Teams, Outlook, Workday, Salesforce Marketing Cloud).Experience launching or scaling internal communications platforms is a plus.Experience managing and engaging on online reputation, recruitment, and employee feedback platforms (e.g., Glassdoor, Indeed).Experience working in large, matrixed organizations; comfortable coordinating across multiple stakeholders.Analytical mindset with the ability to interpret engagement data and act on it.Interest in HR, employee communications, and change management.Personal Attributes
Collaborative; able to build trust across levels and functions.Clear communicator with humor and sensitivity to the human side of change.Thrives in evolving environments and can handle ambiguity; eager to learn new skills in employee communications.Mentorship-oriented and excited to learn from leadership; energized by shaping a new function within a growing national company.Additional Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Insurance#J-18808-Ljbffr