This role is responsible for developing, implementing, and managing comprehensive safety programs, risk mitigation strategies, and claims management processes across all departments & operations. Key responsibilities include identifying potential risks, promoting a strong safety culture, ensuring regulatory compliance (DOT, OSHA, FMCSA), managing insurance and claims, and leading incident investigations.
Key Responsibilities :
Risk Management :
Identify and analyze risk exposures; partner with brokers, claims administrators, and legal teams.
Provide risk management expertise to executive leadership and operational teams.
Claims Oversight :
Manage claims operations for workers compensation, general liability, property, and auto for several locations.
Lead claims settlement, ensuring cost-effective resolutions and compliance with state regulations.
Investigate losses, evaluate liabilities, and develop strategies for settlement and risk mitigation.
Safety & Compliance Programs :
Implement and audit safety programs along with Safety coordinator across the organization, focusing on injury prevention and compliance.
Collaborate with all DCs to ensure adherence to safety protocols and training.
Develop internal safety training for all operational staff.
Monitor and enforce DOT regulatory compliance, including Hours of Service (HOS), driver qualification files, medical certifications, vehicle inspections, and drug & alcohol testing programs.
Develop and conduct ongoing safety training for CDL and non-CDL drivers, covering topics such as defensive driving, load securement, accident procedures, and DOT updates
Audit & Continuous Improvement :
Conduct internal / external audits for workers' compensation and general liability.
Create and manage Quality Assurance measures and workflow procedures for claims processing.
Litigation & Claims Management :
Manage litigation processes, ensuring timely and cost-effective claims resolution.
Handle complex claims across multiple jurisdictions, including catastrophic claims.
Qualifications :
A Bachelors degree in Risk Mgmt, Business Administration, Occupational Safety or
Any Related Field.
Extensive knowledge of insurance, claims management, and risk mitigation strategies.
Experience managing insurance programs with significant budgets.
Proven track record in developing safety and risk management programs.
Strong negotiation and claims settlement experience.
Jurisdictional knowledge in multiple states.
Leadership experience, particularly in managing claims teams and implementing
quality assurance processes.
Safety And Risk Manager • Buford, GA, US