Client Insights Manager (Hybrid Rochester, NY)

Senior Manager (II) Client Sales & Insights Wegmans

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Location : This is a hybrid position located in Rochester NY. You will be expected to work onsite 2-3 days a week in our Rochester NY office.

Global Retail

The Global Retail function at Circana is focused on providing retailers with enhanced capabilities and strategic growth solutions leveraging industry-leading data analytics and technology to improve business utilizing Circanas Liquid Data platform which allows for unprecedented flexibility and integration of unique assets the Global Retail team provides retailers with actionable insights that drive measurable business outcomes. The Global Retail team works closely with the Retailer Manufacturer Collaboration (RMC) team to bring retailer data into a single platform that can be accessed by a retailer and its suppliers putting the same data and insights on the desks of all parties to drive highly effective collaboration and growth.

What will you be doing

As a Senior Manager supporting Circanas Wegmans account you will guide the retailer in understanding their market performance competitive landscape and customer behavior using Circanas tools and insights. Youll coach clients on leveraging the Unify platform for customer-centric strategies deliver thought leadership through data-driven storytelling and oversee the strategic implementation of Circana solutions and you will identify and suggest approaches for collaborative opportunities between Wegmans and its suppliers. Success in this role requires strong project management communication and analytical skills along with a proactive adaptable mindset suited to a dynamic team environment.

Job Responsibilities

• Master the Unify platform and Wegmans data models to deliver impactful insights using POS Customer Loyalty eCommerce and ShopperSights data.
• Drive client decision-making through fact-based storytelling and strategic consulting balancing both manufacturer and retailer perspectives.
• Enhance client engagement and data value by delivering high-quality solutions training sessions case studies and tracking usage to measure success.
• Lead thought leadership initiatives including content creation share group facilitation and innovative problem-solving approaches.
• Build strong cross-functional relationships within Circana and with key client stakeholders to support revenue growth and data partnerships.

Requirements

Circana Behaviors

As well as the technical skills experience and attributes that are required for the role our shared behaviors sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role :

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs. The salary range for this role is $95K to 102K.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off medical / dental / vision insurance and 401(k) to eligible employees.

You can apply for this role through methods such as our Careers website link and / or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

The anticipated application deadline for this position is December 16 2025.

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Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1

Monthly Salary Salary : 95 - 102