Payroll Support Specialist

The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.

Responsibilities

• Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
• Maintain office coverage for incoming calls and emails.
• Communicates with all business units the procedures for handling and processing payroll data.
• Assist internal team members with payroll requests and withholding orders.
• ⁠Maintain department files / records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
• Process new hires and terminations in applicable payroll systems.
• Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.
• Process JIRA tickets for all regular, temporary and contract team member changes promptly.
• Prepare, maintain and update departmental reporting and spreadsheets as needed.
• Assist with internal Payroll audits to ensure compliance.
• Calculates and manually prepares retroactive pay adjustments.
• Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.
• Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.
• Performs consistent review of data integrity and makes necessary corrections as necessary.
• Escalates issues to appropriate level of management as needed.
• Develops training material and oversees team member onboarding of timekeeping platforms and is the first point of contact to assist with inquiries.
• Works with Accounts Payable to coordinate vendor set-up and maintenance.

Knowledge, Skills, and Abilities

Education / Experience

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind :

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work :

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday :

Covenant Logistics is an Equal Opportunity Employer

Disability / Veteran

VEVRAA Federal Contractor