Supervisor, Clinical Operations

Supervisor, Clinical Operations

Job Details Job Location : AUUA Sun City - Peoria, AZ

Position Type : Full Time

Job Shift : Day

Description

Position Summary

The Clinical Operations Supervisor is responsible for overseeing the daily operations and performance of Medical Assistants and Front Office Coordinators across multiple locations within Academic Urology and Urogynecology of Arizona. This role ensures seamless coordination of patient care, efficient clinic workflows, accurate scheduling and billing processes, and the delivery of an exceptional patient experience. The Supervisor serves as a key liaison between staff, providers, and administration, with accountability for quality, compliance, and operational excellence.

Essential Duties & Responsibilities

Leadership & Supervision

• Provides direct supervision to Medical Assistants and Front Office Coordinators, including hiring, onboarding, training, mentoring, and performance evaluations.
• Develops staffing schedules, manages time-off requests, and ensures adequate coverage for clinic and front desk operations.
• Monitors compliance with clinical standards, safety protocols, and organizational policies.
• Leads staff development initiatives to enhance clinical, technical, and customer service skills.

Clinical & Patient Care Oversight

Oversees MA functions including rooming patients, vital signs, documentation, diagnostic testing, assisting providers with procedures, patient education, and surgical preparation.

Front Office & Patient Financial Services Oversight

Operational Excellence

Qualifications

Minimum Qualifications

Preferred Qualifications

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