Employee Development Specialist

Abilene Goodwill IndustriesSan Angelo, TX, US

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Job Description

POSITION SUMMARY :

This position supports Goodwill West Texas employees in achieving long-term personal, educational, and career goals by providing coaching and resources to remove barriers on their path to self-sufficiency and sustainability. The Employee Development Specialist builds professional connections with participating employees and provides internal and external resources to remove barriers from the employee’s growth and development. This position will focus on supporting the employee to stabilize and meet basic needs, while working towards the employee’s identified long-term and short-term goals.

EDUCATION / EXPERIENCE :

High School Diploma or GED equivalency required.
A college degree in a human services, social work or related field is preferred.
Some Human Resources experience is preferred.
One year full-time experience performing job training or case management services preferred.

QUALIFICATIONS / SPECIAL SKILLS / KNOWLEDGE :

Valid Texas Drivers License and good driving record

Ability to handle sensitive situations and confidential information.

Ability to travel as needed.

Exercise sound judgment and follow-through on assignments independently and as a team player.

Excellent human relations and oral / written communication skills

Strong organizational and problem-solving skills

Demonstrate ability to motivate, train, and effectively relate to individuals who have disabilities or other barriers to employment.

RESPONSIBILITIES & DUTIES :

E) – Essential function of job duties

Provides intake, assessment & training skills development for participants. (E)

Assess barriers and identify the necessary services to support their participation in and achievement of individualized goals. (E)

Identify short and long-term goals that support employees on their path towards education, training, personal and employment goals. (E)

Develop action plans with participating employees in all departments to reflect both professional and personal goals, as applicable. (E)

Track and document goal acquisitions and support employees in their transition to next steps according to their personal action plan. (E)

Organize and maintain records, enter data and produce reports as requested (E)

Establish relationships with employees and managers, while maintaining professional boundaries. (E)

Track employee progress to ensure sustainable employment. Maintain frequent and consistent communication and monitor for success indicators. (E)

Develop and foster collaborative partnerships with appropriate internal and external community resources that offer services necessary to support employees in reaching goals and maintaining employment stability. (E)

Actively promote Employee Development Program to all new hires and established employees in all departments. (E)

Meet department goals and benchmarks as it pertains to program success. (E)

Document all tasks and services completed in client management system. (E)

Maintain site data for reporting program numbers. (E)

Serves as a community advocate for Goodwill. (E)

Use company provided cell phone for work-related purposes. Ensure phone remains in working condition and abides by all procedures outlined in the Employee Handbook and Cell Phone policy. (E)

Effectively manage multiple tasks and prioritize accordingly.

Promote professionalism inside and outside of the organization. (E)

Communicate professionally and positively with co-workers and others. (E)

Perform other duties and responsibilities as assigned by supervisor.

Must have reliable transportation to travel up to 60% during work hours.

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Employee Development Specialist • San Angelo, TX, US