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DEALER NETWORK ASSISTANT

DEALER NETWORK ASSISTANT

KTM North America & Subsidiary IncMurrieta, CA, US
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Job Description

Job Description

Description :

Job Title : Dealer Network Assistant

Department : Dealer Network Department

Reports To : Dealer Network Operations Manager, DND

FLSA Status : Non-Exempt

Location : Murrieta, CA

SUMMARY

Under general supervision, the Dealer Network Assistant is actively involved with the administration of key department projects as related to managing the setup, maintenance, and termination of dealers in North America (United States and Canada) for all group brands.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Gathering and coordination of materials and required documents necessary for opening, terminating or a change in partnership between any KTM Group existing and prospective dealers.
  • Conducts administration of processes in new dealer and / or change-in-status applications including communications (verbal and written) with internal and external stakeholders.
  • Assists Key Account Managers, District Sales Managers, Internal Sales Representatives, Dealer Development Analyst, Dealer Acquisition Managers, current dealers and / or new dealer candidates in application process.
  • Compose and distribute business appropriate material to current and prospective dealers.
  • Ensures accuracy, completion, and distributions of all reports and materials needed for departmental needs to conclude dealer addition process.
  • Maintains dealer database on Spot.
  • Coordinates dealer communication regarding the cure / termination process, which includes writing letters, emails, and other required notification to the dealer network.
  • Maintains state distributor, sales person’s licenses, and Interprets state franchise laws as related to dealer activities.
  • Performs other duties as assigned.

Requirements :

EXPERIENCE REQUIREMENTS :

  • Generally requires a minimum of five (5) years’ experience in an administrative role
  • Experience in automotive / power sports is preferred.
  • High proficiency in Microsoft Office Suite required.
  • Ability to retain information
  • Experience with Adobe Acrobat Pro

    • EDUCATION REQUIREMENTS : Bachelor’s Degree or equivalent experience in related field required.

    OTHER SKILLS AND ABILITIES :

  • Strong verbal and written communication skills
  • Positive mental attitude towards role and peers
  • Ability to multi-task in a fast-paced, deadline driven and dynamic work environment
  • Strong interpersonal skills with the ability to use tact and diplomacy; must be team player
  • Analytical and organization abilities; attention to detail
  • Must be self-motivated and have the ability to work independently
  • Strong knowledge of the motorcycle industry; Passionate about the motorcycle industry.

    • SUPERVISORY RESPONSIBILITIES : None.

    CONTACTS :

    Internal : Dealer Network and all other departments at all levels.

    External : New dealer prospects, existing dealer network and Vendors.

    JUDGEMENT / REASONING ABILITY : Ability to recognize discrepancies and resolve problems quickly using sound judgment, poise, and diplomacy. Requires ability to use judgment and reasoning skills and determine when issues need to be escalated.

    PHYSICAL DEMANDS : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands and fingers, bend, stoop and reach with hands and arms.

    Ability to lift-up to 35 pounds less than 5% daily

    Able to sit at a desk and use / view computer 90% daily

    Able to hear and speak into a telephone 60% daily

    Able to stand, bend, stoop, twist 20% daily

    WORK ENVIRONMENT :

  • Positive, team motivated & performance driven
  • Fast-paced & dynamic
  • Professional, yet casual office work environment
  • Ability to travel if needed. Travel is minimal in this position (approximately 10%).
  • Ability to work extended hours as approved and required if needed

    • Required Pre-Hire Screenings :

  • Criminal - Felony and Misdemeanor 7 Years
  • National Criminal Data Base 7 Years
  • Social Security Verification
  • National Sex Offender
  • NDOT or DOT Drug Screen per job requirement
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    Dealer • Murrieta, CA, US