Help Desk Technician

Description was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information. D.R. Horton, Inc. is currently looking for an Help Desk Technician . The right candidate will be responsible for all IT support activities related to end user hardware, Software and other IT related issues. Includes, but is not limited to imaging systems, working hardware and software tickets, and processing in and out of warranty repairs. Essential Duties and Responsibilities include the following. Other duties may be assigned. Research and resolve hardware and software application issues Document and track the details of the issue, status and resolution, using the help desk tracking application Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue Administer user accounts for several different computer systems Complete work order fully documenting each step of the troubleshooting process Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Aid with division office and corporate moves Support special projects Work with external vendors Ability to work overtime Qualifications Education and / or Experience High school diploma or general education degree (GED) Zero to two years related experience and / or training Must be able to work in a computer data center and warehouse environment around several network and running computers Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists Must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence The employee must frequently lift and / or move up to 50 pounds Preferred Qualifications CompTIA A or similar certification a plus Experience with Windows Current Version is a plus Experience with Microsoft Office Current Version is a plus Microsoft Active Directory experience is a plus Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including : Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. WeBuildPeopleToo Job : Information Technology Primary Location : TX-Arlington Organization : Corporate Schedule : Full-time Job Posting : Oct 31, 2025, 4 : 45 : 22 PM