GSOC Analyst (Boca Raton, FL)

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

This position operates on-site in Boca Raton, FL. This is not a Cybersecurity position.

The GSOC Analyst must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on the monitoring of global events from a variety of sources, assess impact and then disseminate those incidents to the appropriate parties. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience. The Analyst will regularly monitor incident management systems & intelligence tools to respond to any incidents.

Essential Functions :

• Monitor incident notifications of locations providing analysis, data gathering, and investigation when needed
• Monitor events (developing situations, tradeshows, security events, incidents, disasters, and other crises) through open-source collection and coordination with local assets
• Respond to inbound calls from employees and security personnel providing customer service focused responses
• Monitor advisories that have the potential to impact business travelers and escalate to security team
• Write security incident investigation reports to provide situational awareness and communicate risks to management
• Monitor designated online tools to conduct situational awareness on social media platforms
• Make intelligent decisions and take actions based on credibility, likelihood, and meaningful information.
• Collect, evaluate, and disseminate information as needed including supporting research for intelligence and situation awareness briefings Make intelligent decisions in a manner that reflects cogent interpretation of all meaningful information
• Contribute to procedures and processes to standardize and enhance risk management
• Work closely with different security teams
• Provide emergency and non-emergency security monitoring and escalation notification
• Process and maintain a wide variety of files, logs, reports, and forms
• This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice

Required and Preferred Experience and Qualifications :

Work Environment & Physical / Mental Demands :

With or without reasonable accommodation, this job requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include :

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.