Customer Development Representative - Sherpany

Customer Development Representative

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you'll find the finest technological pioneers : Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth.

Sherpany is the Swiss market leader for meeting management software. Since its founding in 2011, we have pursued a clear goal : to create a world where every meeting counts. More than 300 European companies and 12,000 decision-makers already use Sherpany to make their meetings more productive and thus increase company success. A jury of international investors has awarded Sherpany as one of the best scale-ups in Switzerland with the potential to become a unicorn. Today, we employ over 150 employees at six locations in Europe and remotely in 19 countries worldwide.

For our Customer Success Team, we are now looking for an ambitious Customer Development Representative. We work remote-first across Europe, so you can work wherever you feel most comfortable. Your base should ideally be in Switzerland, Germany, Italy, or Portugal.

Your responsibilities include :

• Being part of a passionate Customer Success Management Team, ensuring the retention and growth of our customer portfolio.
• Actively researching and identifying upselling, cross-selling, and expansion opportunities within our existing customer portfolio.
• Initiating contact with new contacts through targeted outreach and convincingly explaining the value of our solutions.
• In consulting conversations, you determine the needs and challenges of the contacts and thus continuously improve our outreach tools (e.g., playbooks and best practices).
• Building strong, trusting relationships with key stakeholders and becoming a reliable contact for growth opportunities.
• Together with the KAM and CSM team, you develop growth strategies and share valuable insights from your research.
• You support the creation of targeted proposals to offer real value to customers.

What makes you stand out :

You think you have what it takes even if you don't meet 100% of the job description? Feel free to contact us anyway! We hire for attitude!

Why you should choose us :

Our application process :

Submit your online application

First interview with Talent Acquisition Specialist (30 min.)

Second interview with our Head of Expansion & Account Management Roby (30 min.)

Role-play & discussion with our Head of Expansion & Account Management & our VP Customer Success (45 min.)

Team getting to know each other (30 min.)

Offer

We are committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.