Manager, Quality Assurance & Regulatory (Remote)

Manager, Quality Assurance & Regulatory (Remote)

Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression.

Starface World is a positively uplifting place where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a better, more supportive universe. The same thinking applies to the way we care for skin : we don't identify flaws or imperfections, we just nurture what's thereit's perfect because it's all just skin.

Our team is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion.

Your Impact @ Starface

Starface is seeking a Manager, Quality Assurance & Regulatory to support our global quality systems, product integrity, and regulatory compliance as we continue to expand our portfolio and elevate our consumer experience. This role is heavily focused on quality assurance, including product testing, technical packaging, supplier quality management, non-conformance investigations, and continuous improvement initiatives, while also supporting core regulatory responsibilities.

This role reports to the Senior Director of Quality Assurance, partnering closely with Product Development, Operations, Packaging, Creative, and Customer Experience to ensure our products meet Starface's high standards for safety, performance, packaging quality, and consumer satisfaction.

At Starface, we're caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all areas of our business. If all of this resonates with you so far, keep reading!

We'll Count On You To

Product Testing & Quality Control

• Lead product testing programs for all new product launches, including stability, compatibility, packaging validation, AQL inspections, and production surveillance testing.
• Establish and maintain AQL standards and support factories in meeting Starface requirements.
• Review, approve, and monitor COAs, test reports, batch records, and release documentation.

Packaging Quality & Technical Validation

Supplier Quality & Third-Party Audits

Non-Conformance, CAPA & Continuous Improvement

Consumer-Centricity & Complaints Management

Regulatory Affairs (Supporting Focus)

This Role Is For You If

Bonus Points (Nice To Have But Not Required!)

Salary & Benefits

Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.