Patient Care Coordinator

Benefits :

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Full-Time Monday through Friday| In-Office |

We are seeking a highly organized and versatile Care Coordinator to join our hospice team. This role requires a detail-oriented professional with strong administrative skills, persistence in navigating billing and insurance processes, and the flexibility to support multiple operational areas including intakes and scheduling. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes initiative to ensure all patient needs are met with compassion and care. Must be willing to work collaboratively

Key Responsibilities

Manage daily office operations : answering phones, faxing, handling correspondence, and other secretary duties.

Verify benefits, obtain prior authorizations, and work diligently with insurance providers to secure timely payments and new contracts.

Proactively follow up on billing issues with persistence and professionalism.

Provide excellent customer service to patients, families, and referral sources

Collaborate with the interdisciplinary group (IDG) during admissions and discharges to ensure seamless coordination of patient care.

Assist with HR, recruiting, and accounts payable / receivable functions as needed.

Adapt to various tasks and responsibilities, demonstrating flexibility and willingness to work collaboratively with members of the interdisciplinary team to ensure  high quality patient-centered care.

Qualifications

Hospice experience required (minimum 1 year).

Bilingual (Spanish ) strongly preferred

Experience in hospice authorizations, billing, and insurance contracting strongly preferred.

Prior intake coordination experience a plus.

Strong verbal and written communication skills.

Excellent organizational skills and attention to detail.

Ability to multitask, prioritize, and work independently.

Proficiency with computers and EMR systems.

Persistent, solutions-focused, and able to follow tasks through to completion is a MUST

reliable vehicle and current drivers license and auto insurance required. The patient care coordinator spends the majority of the time in the office but may need to drive to other sites as needed

Why Join Us

401(k) with matching

Health, dental, and vision insurance options

Paid time off

Employee discounts

Opportunities for advancement

If you are a resourceful professional who can adapt to a wide range of responsibilities while keeping patient care at the center of your work, we invite you to apply.

Medical specialties :

Schedule :

Ability to commute / relocate :

Experience :

Work Location : In person